Software at Work
TeamDynamix Delivers
Project Management Solution to Pizza Chain
Company
Donatos Pizza, Inc.
Based in Columbus, Ohio,
Donatos is a fast-growing pizza chain with more than 200 stores in five
states.
www.donatos.com
The Challenge
The number of stores at
Donatos is rising more quickly than pizza dough: Donatos is aggressively
opening new stores, rendering it one of the fastest-growing pizza chains in the
region.
The rate of growth increased
the need for Donatos to standardize operations and communicate more effectively
within teams, across departments and out to the field. The IT manager
identified two hurdles to standardizing operations and improving communication.
First, Donatos lacked the tools to help people with minimum project management experience
initiate projects and be effective. Additionally, the teams – including members
in stores scattered across five states – required a central receptacle for
information to allow collaboration, allocate tasks and set up a system for
accountability.
Donatos is the restaurant,
but TeamDynamix was the one able to fill the order this time around, with its
easy-to-use enterprise project software.
The Solution
TeamDynamix provided a
user-friendly method to manage projects and enable team collaboration at
Donatos, through its TD Next V4.0 project management software (and,
subsequently, the upgraded version of that software, Enterprise Unlike other project management systems, the
TeamDynamix software is intuitive, with a terminology set familiar to most
people. In addition, the software promotes collaboration. Users simply need to
remember one Web address to access data, use e-mail, and identify and respond
to tasks. The TeamDynamix software keeps everyone on track, day-to-day and
meeting to meeting. 5.0). Donatos noted that the
software offers a simple user interface, rendering it non-threatening to
supervisors who are not project managers by trade.
Donatos also found the
software’s issues management capability to be an invaluable tool. This
capability allows team members to immediately bring an issue to the attention
of the person best positioned to resolve it, keeping the project on course.
The TeamDynamix project
management software was the ideal solution for keeping Donatos on course, too,
providing improved control over processes to better manage the company to
control operations during continued growth.
The Results
To date, TeamDynamix
software is in use across or within the IT department, Accounting, Human
Resources and Operations, including staff involved in the new-store opening
process. Teams who have adopted the software are on record for completing
projects on time and on budget more often than those teams who have not yet
adopted the software. The clear success of the TeamDynamix software is moving
Donatos toward implementing it across the board, standardizing all processes
within the pizza chain and strengthening its ability to manage continued
growth.