TeamDynamix helped client Pinnacle Data Systems Inc. (“PDSi”) (AMEX:PNS) achieve a new standard of excellence for the company’s ISO 9001:2000 audit.
PDSi, which provides product lifecycle service solutions to OEMs in the medical, telecommunications, computer, industrial, imaging and defense equipment industries, used TDNext in tracking work for one if its government customers. The software provided an easily auditable document trail for the ISO auditor.
“TD sped the process of the audit significantly, placing everything the auditor needed at her fingertips rather than requiring her to dig through multiple files and folders for information she needed,” remarked Max Dieterle, Pinnacle’s director of enterprise systems.
The auditor herself praised Pinnacle’s use of TeamDynamix and the usability of the software system, said Dieterle.
TeamDynamix focused on developing the industry’s most user-friendly solution with TDNext and is satisfied that its efforts paid off both in simplifying processes for PDSi and, ultimately, the ISO auditor.