/TDCommunity/Columns/ColumnsRss.aspxRead recent press releases and articles about TeamDynamix(c) 2010 All Rights Reserved. TeamDynamix5 TeamDynamix released Version 8.3 of our web-based project, portfolio and service management solution over the weekend. This latest release includes a new Survey application for creating and distributing surveys and reporting on customer satisfaction. Surveys are fully customizable and can be configured to automatically send to all or just a percentage of tickets that match the configured profile (specific departments, ticket types, etc.) Among the other updates in TeamDynamix v8.3 are the following: Schedule tickets to automatically create on a recurring (daily, weekly, monthly) basis Rename custom columns in Plan Manager Add multiple contacts to a ticket Ticket import template for batch creation of tickets Add time for another resource on tickets/ticket tasks Customers can view the full release notes by signing into the Community and navigating to the Releases section , and may also download a document with best practices for th.../TDCommunity/columns/99/teamdynamix-version-8-3-releasedMon, 28 Jan 2013 10:02:43 GMTTeamDynamix, the higher education focused project, portfolio and service management software solution, has been selected by University Business Magazine as a 2012 Readers’ Choice Top Product. The winners were selected by the editors of University Business from nominations submitted by the readership of the magazine, and were based on both the quantity of nominations and the quality of reader descriptions.  The first annual University Business Readers’ Choice Top Products award recognizes leaders in the higher education industry and provides university leaders and administrators with the unique opportunity to learn what products their colleagues around the country are using, and how these products contribute to the success of their schools. The complete list of products were announced online and in the December issue of University Business magazine. The TeamDynamix software application offers project portfolio management and service desk management designed to specifica.../TDCommunity/columns/98/teamdynamix-selected-as-top-product-by-university-business-magazineMon, 03 Dec 2012 08:39:38 GMT TeamDynamix has released version 8.2 of our web-based project, portfolio and service management solution. Among hundreds of new and enhanced features, this latest release includes increased functionality for the Service Desk component, as well as several added reporting capabilities and usability enhancements to projects.  Among the updates in TeamDynamixHE v8.2 are the following: New Custom Report Builder sources for People, Asset Contracts and Ticket Tasks “ Withdraw Request ” feature for stakeholders requesting items from the Service Catalog Added status to move tickets to “ On-Hold ” SQL Server Report Service integration to enable highly customized reports Quick copying and merging for incidents, problems and changes Added custom attribute field types   (radio buttons, checkboxes, etc) for greater customization per institution Export project plans to Microsoft Project Enhanced printing for pr.../TDCommunity/columns/97/teamdynamix-version-8-2-releasedMon, 05 Nov 2012 08:06:26 GMT TeamDynamix today announced that Old Dominion University has selected TeamDynamixHE to replace it homegrown IT project tracking solution and manage its growing portfolio. With a maturing organization, ODU recognized a need for a true project and portfolio management system to provide capabilities such as resource management and project prioritization. TeamDynamixHE provides ODU with a central clearinghouse of project activity, a clear view of all IT projects, and a solution that can be used by people of all project management skill levels and experience. ODU’s Office of Computing and Communication Services (OCCS) has 45 employees managing projects with TeamDynamixHE, and more than 80 others who participate on project teams. The university recently completed project manager training and intends to use TeamDynamixHE to manage all IT projects that require more than 80 hours of work. In 2011, OCCS managed more than 230 projects that fit that criterion. TeamDynamixHE also provides O.../TDCommunity/columns/95/old-dominion-university-turns-to-teamdynamixhe-to-manage-growing-it-project-portfolioMon, 13 Aug 2012 16:50:37 GMTTeamDynamix released version 8.1 of our web-based project, portfolio and service desk management solution over the weekend. This latest release adds asset management to complement the tool’s robust work management capabilities, in addition to improving service desk management and reporting.  While all of the features we develop are driven by the TeamDynamix Advisory Council, the self-governing committee comprised of TeamDynamix’s Higher Ed customer base, the asset management application was created as part of a several month partnership with Bryn Mawr University’s support services department so we could thoroughly understand the asset management needs of a university IT help desk.   Among the updates in TeamDynamixHE v8.1 are the following: Asset Management: Fully integrated application allows users to track and categorize assets, contracts, and vendors. Assets can also be associated with tickets. People Database: Institutions can track and report on i.../TDCommunity/columns/94/teamdynamix-version-8-1-releasedMon, 09 Jul 2012 16:17:03 GMT David Dodd recently shared with us an article he wrote for College Planning and Management magazine about his experiences working with TeamDynamixHE at Xavier University. Excerpt: "A large number of companies offer project management solutions and consulting services. While many of these are utilized by colleges and universities, few of them are oriented specifically to the unique needs of higher education. True, higher education has by necessity become more business-like. But student recruitment, retention, accreditation, and public accountability are not issues that pervade the business world. In addition, higher education institutions involve elements of consensus, collaboration, and shared governance that also set them apart. While most project management systems can be employed in this environment, in many cases it is a forced fit. Over the past decade, one company has released a comprehensive suite of tools that has been very well.../TDCommunity/columns/93/from-college-planning-and-management-magazine-taking-project-management-to-the-highest-levelMon, 02 Apr 2012 16:45:49 GMTTeamDynamix has released Version 8.0, unveiling a comprehensive Service Desk solution and accessible Data Everywhere reporting model that will help higher education IT departments quickly and easily access and share information. For Version 8.0, TeamDynamix focused on delivering a solution that will further help to improve the experience of IT’s clients, consolidate support for IT’s core work streams, increase team member productivity and provide more transparency into IT’s tasks, projects, tickets and resources.  During the past year, we have literally started from scratch with the way we handle service desk tickets and reporting, and the end results will allow our customers to better tell IT’s story. With the introduction of SLAs, workflows, Knowledge Base and other features, TeamDynamixHE’s Tickets application is capable of fully handling the needs of an IT help desk. In addition, our new Report Builder makes it easy for users to customize reports across any of the da.../TDCommunity/columns/92/introducing-teamdynamix-8-0Mon, 05 Mar 2012 10:04:32 GMT Overview Home to more than 30,000 full-time students and nearly 1,400 faculty, Virginia Tech is one of the leading research institutions in the country. Spread across a 2,600 acre campus in Blacksburg, Virginia and a 1,700 acre agriculture research farm, technology is critical to the university’s mission of transforming knowledge and providing a computing and communications complex that facilitates worldwide information access. Behind the scenes managing information services for the university and its students, faculty and staff is the Enterprise Systems department, which facilitates a holistic view of university applications while ensuring that these systems effectively balance technology, university functionality, security and compliance. Enterprise Systems consists of five units, Application Information Systems, Information Warehousing and Access, Database and Application Administration, Integration and Portal Services, and Document Management Systems. Unique to Virginia Te.../TDCommunity/columns/91/case-study-virginia-techTue, 24 Jan 2012 14:04:15 GMTWe are pleased to announce that Florida State University (FSU) has selected TeamDynamixHE's web-based project and portfolio management solutions to streamline IT governance and project planning and prioritization. TeamDynamixHE differs from more traditional PPM solutions because of our focus on meeting the priorities of colleges and universities, which are not the same as those of a commercial enterprise. Higher education institutions are driven by increasing retention, maintaining accreditation, political impact and building consensus support rather than ROI or net present value. At Florida State, TeamDynamixHE is being used by the university’s central IT organization for a large multi-year project to implement the Oracle Campus Solution modules. It is also being used to track multiple smaller projects and production support tasks in FSU’s IT/ERP departments. “The fact that TeamDynamixHE focuses on the higher education market in product features and functionality is on.../TDCommunity/columns/90/teamdynamix-welcomes-florida-state-universityTue, 13 Dec 2011 13:53:44 GMT The latest release of TeamDynamix’ project and portfolio management software provides higher education customers with increased customization options and time-saving shortcuts. Version 7.3, which was released to hosted customers yesterday, includes an overhauled mobile application which now incorporates the "My Work" module. Some of the new features available in TeamDynamix 7.3: Convert an Issue to a Ticket Drag-and-drop calendar view of tasks in a project plan Create and compare multiple baselines for a project plan View the estimated hours remaining on a task Shortcut codes for creating dependencies between tasks Add new steps to an existing project request workflow Additionally, TeamDynamix has been made compliant with Internet Explorer 9, giving customers using the IE9 browser a better user interface. The Silverlight-based applications Plan Manager and Capacity Planner have been given enhanced startup performance for quicker load times. Customers can acc.../TDCommunity/columns/89/version-7-3-of-teamdynamix-now-availableTue, 01 Nov 2011 09:24:24 GMT