IT Project Management Excellence

How do you manage your resources? Every university has multiple projects taking place on any given day, and keeping track of all of them can be complex – especially when trying to manage a portfolio of projects across multiple campuses. One of the most daunting aspects of project management can be resource management. With such […]

SCUHS - Unifying IT Facilities and Marketing with Enterprise Service Management

In this high-tech age, long gone are the days of passing notes for support and service requests. Online ticketing software has arrived to replace this outdated method of service requests. Or so one would think. All Projects – All On the Same Platform For many universities, ticketing processes are still in a state of disorder. Even […]

Higher Ed IT and the Student Experience

What makes a university successful? While there are many possible answers to this question, there is one that stands out: positive student experiences. Student experiences can impact universities for years to come. With an overall high quality of student experiences, the appeal to prospective students will also be high. The number of applicants per year […]