According to Gartner, EdTech spend in Higher Ed alone is to reach $38B by the end of 2016. The report goes on to state that the focus has shifted from cost reduction to how can technology be used to gain a competitive advantage. Jan-Martin Lowendahl, vice president and distinguished analyst for Gartner said that for […]


Want to reduce bottlenecks and give IT department employees more time to work on high-priority projects? One way to achieve this is to include more self-service options in your client portal. Organizations that optimize client portals for self-service allow users to resolve more IT-related issues on their own with limited or zero involvement from IT […]