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IT Service Management Vendor Rankings
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
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Enterprise Integration Playbook:
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
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TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
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TeamDynamix Partership Program
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
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TeamDynamix Ranked 1st by Info Tech
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Gartner®
A 5 Step Guide to Selecting an ITSM Platform
Selecting the right IT service management platform will be challenging if relying exclusively on ITIL-based RFP templates. I&O leaders should use this five-step buyer’s guide to plan appropriate budgets and avoid oversubscribing to features they cannot use.
Download the Gartner® 5 Step Guide to Selecting an ITSM Platform
A 5 Step Guide to Selecting an ITSM Platform
Questions to consider from TeamDynamix:
Do you want to also use the solution in other groups like HR?
Do you want to integrate with other platforms?
Do you need Conversational AI / Chat – or Live Chat?
Are you going to embrace the ITIL framework?
How will you structure your portal?
Do you need process consulting as well?
What types of analytics do you need?
“I&O leaders will overspend by $2 billion on buying unused features of ITSM platforms in 2026, up from $1 billion in 2021.”
TeamDynamix has been recognized as a Representative Vendor in the 2023 Gartner® Market Guide for IT Service Management Platforms.
Gartner, A 5-Step Guide to Selecting an ITSM Platform, Chris Matchett, Rich Doheny, 23 February 2024. Gartner, Market Guide for IT Service Management Platforms, Rich Doheny, Chris Matchett, 18 December 2023. Gartner is a registered trademark and service mark of Gartner, Inc and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
In 2023, Gartner retired the Magic QuadrantTM for ITSM Platforms and introduced the Market Guide for IT Service Management Platforms in its place.
While ITSM platforms remain a relevant part of nearly all I&O technology stacks, this decision was driven by the functional maturity of the market and the resulting limited movement among its vendors.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
TeamDynamix brings service and project management together on a single cloud-based platform with enterprise integration and automation. IT teams across industries leverage the solution to improve IT maturity, optimize resources and deliver enhanced end-user service delivery. TeamDynamix offers IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Integration and Automation (iPaaS) on one no-code platform.