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IT Service Management (ITSM)

Enterprise Integration & Workflow

Supercharge ITSM with automation. Reduce time spent on manual IT Service Desk tasks like onboarding and AD updates.​

Supercharge ITSM with Enterprise Automation

Automatically update the Active Directory, create on/off-boarding workflows, integrate with the HRIS platform, and manage ticket triage all without any coding or scripting. Leverage a library of pre-built ITSM integration points with a visual flow builder to create the workflows that make life easier. Use the ITSM workflow builder or go to the next level with no-code iPaaS for enterprise automation.

Stop Wasting Time and Effort

Quit spinning your wheels on repetitive, manual tasks that can be automated – supercharge ITSM with codeless integration and automation. Automating IT Service Management is the most impactful way to improve efficiencies and quality of service, reduce errors and improve customer satisfaction.

Fast & Easy Workflow Building

Workflow building always sounds good… until you try to do it. We understand, and that's why we built a visual workflow tool that allows you to visually create workflow paths, trigger actions and send notifications without coding or scripting. Take automation to a new level with an integration hub - create workflows across the enterprise with your ERP, CRM, HR and other systems.

Create Custom Forms & Fields

Easily configure approvals, tasks and web service calls with automatic assignments to individuals, groups or contextually based. Build custom forms with a point-and-click, drag-and-drop interface. Create custom fields, dynamic fields, end-user criteria and approval workflows. Leverage various data fields with drop-downs, radio buttons, text, date and integer inputs with enterprise integrations.

Integrate with Enterprise Apps

Enterprise integration becomes easy with APIs, Webhooks and an integration hub layer to connect you across the enterprise. Incorporate multi-channel IT service support with MS Teams, Slack, SMS, Email and more. Connect to your ERP, CRM, HR system or any enterprise solution for streamlined workflow and automation. Automate onboarding, password resets, asset replacement requests and more.

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supercharge ITSM with workflow and automation

Integrate with any enterprise application and pass data between systems, embed forms to your portal and create automations, create quick actions for techs.

Supercharge IT Service Management

  • Visualize workflows with point-and-click design
  • Add custom fields and forms without coding
  • Use dynamic fields and end-user acceptance criteria
  • Build approval workflows and send notifications
  • Integrate with other systems (Teams, Slack, AD, ERP, Workday, etc.)
  • Data transformation and harmonization tools
  • Aggregate data from multiple sources
  • No-code integration with workflow across enterprise apps

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

G2 Badge - ITSM users most likely to recommend - Enterprise
G2 Badge - ITSM Best Support - Enterprise
GetApp Badge - ITSM Category Leader 2022
SoftwareAdvise Badge - ITSM Front Runner 2002
SoftwareReviews - ITSM Enterprise - Gold Medal 2023

Explore the TeamDynamix ITSM Platform​

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.

ITSM

Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

More about ITSM
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ESM

Manage service requests and projects across your organization with no coding or scripting.

More about ESM
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PPM

Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

More about PPM
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iPaaS

Enterprise integration and workflow are made easy with Integration Platform as a Service.

More about iPaaS

Use Workflows to Improve Team Effectiveness

Consider how you can increase the efficiency of your organization with workflows for delegating permissions, signing forms, and submitting tickets... I am very impressed with the system's flexibility.

Info-Tech SoftwareReviews

Hot Topics for ITSM Leaders

TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.

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