Columbus, Ohio – August 31, 2020 – In a recent TeamDynamix market study: “ITSM In the New Normal”, 55% of the participants state that they were not prepared to support a remote workplace or remote learning environment. Key areas in need of improved technology include better end-user portals for managing inquiries, improved tools for managing remote teams, and increased insight to manage work and resource allocations.
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“We are seeing an increase in demand,” explains Andrew Graf, chief product officer at TeamDynamix. “One key reason why is that we offer a fast implementation. Our platform is highly configurable and does not require any coding or scripting which means that you can spin up an instance and start building out your portal, your knowledge base, and even workflows without any deep technical resources.”
TeamDynamix offers Service and Project Management together on a single cloud-based platform. TeamDynamix transforms IT from order taker to strategic innovator. Organizations leverage the solution to improve IT maturity, optimize resources, and deliver enhanced end-user service. TeamDynamix offers IT Service Management (ITSM), Project Portfolio Management (PPM), and Enterprise Service Management (ESM) together on a single platform. More at TeamDynamix.com, @TDXBuzz, LinkedIn.