Solutions for Nonprofits

With nonprofits often doing more with less, it is critical to optimize every incoming dollar to support key operations including donor engagement, member recruitment, and fundraising. Resource constraints and tight budgets lead to process breakdowns and missed deadlines. Not only does this stand in the way of achieving short-term organizational goals, a continual lack of resources can threaten long-term sustainability.

The TeamDynamix platform includes the tools for nonprofits to improve collaboration, enhance efficiency, and ultimately focus on the organization’s cause. Comprehensive Service Management extends beyond IT to include groups throughout the organization. Project Portfolio Management gives project owners a complete view of resource availability, budget details, timelines, task assignments, and more.

ITSM - Desktop Screen
Unique workflow and routing
Department-specific content and information sharing
One portal with 508 compliance
Dashboards and reporting at the departmental level
No coding required

IT Service Management

IT departments are often pulled in many different directions and given additional responsibilities for facilities or other operational activities.  It is essential that the IT group has the right tools in place to efficiently manage all requests, planned upgrades, and larger projects.

Meeting and Events - Request Services

Fundraising

Fundraising activities are often managed by a tiny group of resources – some internal and some external.  There may be as many as 10, 20, or even more different vendors involved.  A complete work management platform can help keep things running smoothly.

Goodwill Selects TeamDynamix Service Management and Project Portfolio Platform
Citing Reliability, ADA Accessibility, Client Community

“We partnered with TeamDynamix because they can expand and fit our needs as a not-for-profit organization.”

– David Hostetter, VP of IT at Goodwill of the Finger Lakes

Member and Volunteer Services

It is crucial for associations to effectively serve members and volunteers with information and outreach. This is why many nonprofits are using a self-service portal where members can search for and find the information they need, ultimately reducing administration and support hours.

Trade Associations - Memberships KB Article
HR - Resource Management

Human Resources

A comprehensive service portal and catalog with pre-configured workflows will automatically assign the right resources to each request. The platform also offers project planning, which means that larger human resources (HR) projects can be managed in a central location.

extending service management esm

Enterprise Service Management (ESM) Overview

California State University (CSU) – Chico Case Study

University of Colorado Information Systems Case Study

Facilities

When faced with ongoing projects, maintenance, asset management, and work orders, it can be difficult to keep up with the requirements of facilities management. Corrective and preventative maintenance is vital to safety, but resource constraints can cause delays and add costs. TeamDynamix helps facility and maintenance staffs take on heavy workloads with a single platform to manage resources, projects, routine maintenance, assets and work orders – all with access from a mobile device or tablet.

Facilities Management Dashboard
Marketing Service Management Portal

Marketing

Whether it is the creation of a landing page, expanded web copy or the need to draft a communication to members, the marketing team is managing many of requests. A service management solution planning can manage wide-ranging requests with a comprehensive service portal and catalog.

Project Management

Project management for nonprofits can include long, strategic projects spanning a year or more and including numerous intertwined workstreams. From organizing large annual events to regional meetings, advocacy programs, and educational content creation, there are many projects at any given time. TeamDynamix Project Portfolio Management (PPM) is powerful enough for complex organizational needs, yet simple enough for collaboration among individuals and small groups.

PPM - Dashboard