What is ITIL? Understanding ITIL’s Role in Improving Service Delivery
When it comes to improving IT Service Management (ITSM) maturity, many organizations turn to ITIL – a framework that guides users through a process-based approach
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Tell me if you’ve heard this one before…
Your IT department has a lot to juggle. Maybe you have thousands of devices to manage across multiple campuses, new project requests coming in from all directions, and countless other things that crop up from day to day. Doesn’t everyone know exactly what IT does and how much is already on your plate? To be honest—probably not.
If this sounds familiar, you’re not alone. In fact, you’re far from it. While it may seem like you have a resource problem, what you actually have is an IT governance (ITG) problem. What is IT governance? I’m glad you asked. Simply put, Gartner defines it as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals.
Ken Libutti, CIO of Palm Beach State College, leverages IT Service Management (ITSM) and Project Portfolio Management (PPM) from TeamDynamix to not only solve their governance challenges, but also to help create a culture of organizational excellence with the IT department and throughout the college.
Check out this video to find out how Ken and his “Lean & Mean” IT department at Palm Beach State College use the TeamDynamix platform to:
When it comes to improving IT Service Management (ITSM) maturity, many organizations turn to ITIL – a framework that guides users through a process-based approach
Enterprise Service Management (ESM) is the practice of extending IT Service Management (ITSM) principles beyond the IT department to other areas of an organization. ESM
As businesses grow, so does the complexity of managing their services. This is where Enterprise Service Management (ESM) comes in, offering a structured approach to
TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.
[email protected]
(877) 752-6196
Contact Us