IT Service Management (ITSM)

ITIL Change Management

ITIL change management can improve efficiencies and customer satisfaction. Reduce your change-related ticket volume.​

Reduce IT Service Desk Drain with Change Management

The TeamDynamix ITSM platform incorporates CMDB-related functionality to service asset and configuration management, meaning each asset and CI are affiliated and visible. Change schedules and history can be easily viewed and all requests are tracked. You can facilitate new technology and maintain continuity by using a single platform to organize and manage plans, execution and communication.

ITIL Change Management Made Easy

Poor change management can cause your ticket volume to skyrocket – take control with TeamDynamix. Within the tool incidents, problems, changes, service requests and projects are all linked – giving you better control and visibility as you build the foundation for true ITIL change management.

Change Management Workflow

All request for change (RFC) processes are supported with workflows to ensure your protocols are followed. Workflows can be used for routine and multi-level approval processes. Scheduled changes are monitored and an alert triggers when conflicts are detected between scheduled changes and associated configuration items, as well as maintenance and blackout windows to prevent untimely activities.

Change and Asset Management

Asset/CI management is fully integrated with ITSM change management. For example, you can tie assets/CIs to tickets, users and change requests. TeamDynamix supports all of your request for change (RFC) processes with the ability to simply create them and robust workflows to ensure that protocols are automated, logged and easily managed in a central location.

Tie RFCs & Projects Together

Tie deployment, support and change management tickets to your projects and project tasks. The TeamDynamix suite includes a full-featured project and portfolio management tool that supports the full project and portfolio lifecycle: project request intake, governance, scoring, resource management and demand management, using either simple or complex project portfolio methodologies.

TeamDynamix Change Management Screens

Incorporate ITIL Change Management for reduced ticket volume and better IT Operations with Dashboards and Easy-to-Build workflow.

ITSM Change Management (RFC)

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.


Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

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Manage service requests and projects across your organization with no coding or scripting.

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Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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Enterprise integration and workflow are made easy with Integration Platform as a Service.

One-Stop-Shop for ITSM

Configurable to any level of ITIL adoption…easy to use and operate without any technical know-how and the integration is supported by a full-service team for implementation.

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Hot Topics for ITSM Leaders

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