ESM Enterprise Service Management Platform

Harness the power of a synchronized platform for all without bogging down IT resources. Empower your teams to work better, together.

State of ESM Report

Rapid Time to Value

Get up and running quickly on a no-code, highly-configurable platform.

Delight Everyone

Take the fight out of technology with a platform built to work for everyone.

Stay Ahead

Quickly evolve and expand with custom forms, fields, workflows and integrations.

ESM - Facilities enterprise service management

ESM for Facilities

Facilities service and project management come together to help you manage work orders, assets, maintenance and projects with the ability to assign/track resources and activities within one centralized portal that’s accessible to anyone who needs it. Use a single portal for all intake, maintain a knowledge base for fast information sharing and improve resource drain with better tracking.

  • Preventative Maintenance (PMCS) workflows and tracking
  • Work Order Management
  • Field Service Management

ESM for Human Resources

HR service and project management come together to help you manage requests, field questions and track all projects, resources and activities within one centralized portal that’s accessible to anyone who needs it. Use a single portal for everything from on/offboarding, name and address changes, project dashboards and information sharing. Improve resource drain with better tracking.

  • Onboarding/offboarding of employees
  • Simplify case management, HIPAA-compliant
  • Provide a single portal for all employee inquiries
ESM - human resources enterprise service management
ESM - Finance enterprise service management

ESM for Finance and Procurement

Track and answer requests, and coordinate team collaboration with a centralized hub for all tasks and project work. Create custom forms for purchase orders, contract intake, invoice matching and assign workflows with integration to back-end systems. Create budget requests and requisition forms with automated escalations and dynamic fields—all without any coding or scripting. Improve service with a centralized hub for finance.

  • Manage contract reviews with custom approval workflows and status screens
  • Create custom PO tracking forms with workflows and attached documents
  • Create a dedicated area on the knowledge base and portal

ESM for Legal and Compliance

Create a centralized hub with service requests to manage anything from policy or contract review to employee relations. Easily make custom forms with dynamic fields and embed these into the employee portal. Create custom workflows and automation with back-end system integrations. Gain a single view of all requests, status updates and assigned owners.

  • Create custom workflows for contracts with status updates and notifications
  • Use custom forms embedded in the portal for inquiries
  • Centralize policies and procedures to one unified hub for quick access
ESM Legal enterprise service management
ESM Marketing enterprise service management

ESM for Marketing and Creative

Take requests and coordinate team collaboration with a centralized hub for all tasks and project work. With an enterprise service management (ESM) platform marketing teams can see all activities, resource allocations, timing and risks in a single view. ESM can help organize the request chaos—maximizing output and communicating clear status updates.

  • Centralize access to all assets and sales tools
  • Create custom forms to manage requests from sales and other groups
  • Use easy cardwalls to manage projects and approval workflows

We looked at a number of systems. TeamDynamix was the most user-friendly.

Adam Dunn

Program Manager at Casino Arizona and Talking Stick Resort

Integrate With Your App Ecosystems

Supercharge your Enterprise Service Management (ESM) software with low code integration and automation. Out-of-the-box connectors to popular systems like Teams, Slack, DocuSign, Salesforce, Workday, Ellucian, Tyler, Active Directory, Azure, Amazon Web Services, and more. Build out enterprise workflows and automation between systems or leverage conversational AI – all on a no-code platform.

  • Library of pre-built connectors to hundreds of business applications
  • Visual flow builder to create automations without coding
  • Automate AD updates, on/offboarding, password resets and more
Integration ITSM enterprise systems

InformationWeek Market Study
State of Enterprise Service

As you contemplate how to effectively roll-out ESM, this report will offer insights and benchmarks that can be useful in your planning.

State of ESM Report


Great Eastern Resort makes enterprise service a reality.

no-code ITSM for hospitality


Charter Oak drives innovation with enterprise automation and integration.

ITSM for Financial Services


Ellsworth Adhesives improves ITSM with game changing automation.

ITSM Automation with TeamDynamix


Casino Arizona deploys enterprise service with low admin overhead.

ITSM for Hospitality


Pima County deploys smart ITSM with no-code workflow automation.


Grand Valley State automates software provisioning with low/no-code iPaaS platform.

TeamDynamix awards & accolades.

G2 Higher Performer
InfoTech Emotional Footprint
Gartner ITSM quadrant customer choice
InfoTech Quadrant
G2 Best Support
gartner itsm quadrant

Voice of the Customer Quadrant

There is nothing quite so powerful as the voice of the customer which is why so many leverage the annual Gartner Voice of the Customer report for IT Service Management. A culmination of customer reviews over the past 18 months—this report offers a complete view of the ITSM marketplace.


TeamDynamix Unified No-code Platform


Life-cycle IT Service Management with support for ITIL, assets, change, self-service, conversational AI and automation.

ITSM Automation


Make enterprise service management a reality with a single platform across IT, Facilities, HR, Marketing and more.


Let automation take off with no-code enterprise integration and workflow.  Embrace digital transformation.


Change the way you chat with conversational AI – natural language processing with automation.


Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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There’s not a lot of work we have to do to maintain it. TeamDynamix just works.

Alex Turek

IT Service Desk Manager
Festival Foods

Experience TeamDynamix Today

Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with TeamDynamix.