See how Covenant HealthCare met an increased demand for IT support using TeamDynamix for IT Service Management and Project Management.
The University of Michigan reflects on their biggest successes since becoming TeamDynamix customers. Read more about their experiences and plans for the future.
A new approach to system integration and workflow automation mitigates security risk, reduces IT workload, and accelerates digital transformation.
TeamDynamix Ranked 1st in IT Service Management (ITSM)
Learn how to fill in the gaps by bringing everyone together on one platform.
Supercharge traditional service management with integration and workflow.
iPaaS Intrigue: A Faster Path to Digital Transformation
Download to learn what iPaaS and how it accelerates digital transformation.
With the help of TeamDynamix, SUNY Brockport was able to quickly transform its IT practice and improve customer delivery during the pandemic.
By partnering with TeamDynamix and the TDX community, Indiana State University is optimizing its IT service and support delivery.
Unhappy with their former ITSM solution, Elon University turned to TeamDynamix for a platform that’s easy to use, own and operate.
When the pandemic hit in 2020, the University of Dayton used TeamDynamix to facilitate contact tracing and keep the campus safely open.
TeamDynamix helps Drake University deliver on the promise of a 21st-century learning experience.
KCS 101: How the University of South Dakota Transformed Its IT Practices with Knowledge-Centered Service
Read how the University of Michigan is saving more than $200k in ITSM costs with the implementation of TeamDynamix.
Read why Cornell University finds TeamDynamix to be best suited to to meet their growing ITSM needs.
The University of Minnesota has made the switch to TeamDynamix to better scale their ITSM/ITAM practices.
LINKBANK uses TeamDynamix to improve IT maturity, expand enterprise service management.
Western University of Health Sciences uses TeamDynamix to maximize the output of talented IT department, encourage self-service.
Human-Centered Design, TeamDynamix a combination for success at community college.
People, process and TeamDynamix technology are key to the success Cornell University is having in driving IT maturity across campus.
With TeamDynamix, Northeast Ohio Medical University successfully transforms its ITSM and change management processes to support complex projects and growth.
Learn how Metropolitan State University leveraged the TeamDynamix platform to run IT support across multiple institutions in the Twin Cities area.
When the global pandemic forced U.S. colleges to shift to remote learning within a matter of days, the IT department at Florida Southwestern State College was flooded with requests from students, faculty and staff.
With TeamDynamix, service management at Johnson County Community College is having a much greater impact from a strategic perspective.
With TeamDynamix Project Portfolio Management, the PMO in the University has a bigger, broader view across four different campuses.
Discussion with Hector Molina, Director, Central Project Office, ITCS at East Carolina University (ECU).
Easily create workflows – drag & drop to build what you need. Grab data elements, and trigger action – easily manage and test flows with a visual helper; watch a flow execute against real data; as you build it.
Many people hear ‘project management’ and begin thinking of complex charts and endless updates. View this webinar to learn about KANBAN – an easier way to organize work, people, and teams.
Read this case study to find out why Boston College chose TeamDynamix to automate and simplify its project portfolio management processes.
Learn how Buffalo State College consolidated ticketing, resource planning, asset tracking, change management, and project management on one platform.
State and local CIOs are challenged by resource constraints and tight budgets. It is for this reason many CIOs are evaluating how they are allocating IT resources across support, service, and project work.
See how TeamDynamix customers are managing remote workforces and applying self-service and knowledge base best practices to support end-users as the world confronts a new reality during COVID-19.
IT groups constantly grapple with resource constraints, especially in the public sector. IT leaders need to account for the increased demand for technology resources. Embracing self-service is a great place to start.
Managing a complex environment of end-users, technology and assets can be daunting. IT leaders need to be supported by an easy to use platform for managing the service desk and projects across the enterprise.
Get this eBook to learn how public sector organizations can integrate IT Service Management with various project management methodologies for a single view of all work assignments and resources.
The City of Sunnyvale was looking for a two in one cloud-based SaaS with service desk tickets, project management, and time tracking. The integration of all three components made TeamDynamix the ideal choice.
Download this eBook for a collection of eight articles featuring insights from healthcare IT leaders that will help hospital CIOs better understand ways to identify opportunities to maximize the ROI on technology.
In this article from Tech & Learning University, Andrew Graf, our Chief Product Strategist, shares insights on the critical role IT has in shaping and improving the student experience. Check it out here!
Here at TeamDynamix, we hate jargon so we call Kanban what it really is – a card wall. In this white paper, we want to show you how powerful it can be, and how it can improve how you deliver projects.
This eBook explores the impact that increased tech spend has had on IT organizations in healthcare and how some CIOs are addressing the challenges of competing priorities and lack of resources.
Produced in collaboration with Healthcare Innovation, this white paper looks into today’s core challenges and opportunities in healthcare IT and IT project management.
When tech spend is increasing 15-30% each year, IT leaders in Education, the Public Sector and Healthcare must think differently. Here are 6 IT Leaders who have introduced new, innovating thinking to service management.
This HDI report looks at the challenges facing IT leaders in Education, Government & Healthcare and how they are coping with an influx of new technology to implement and support.
An IT department is only as good as customers think it is. Watch this webinar for lessons on how to develop a team focused on ensuring customers view IT as a help and not a hindrance in the healing journey.
If you are running IT in a K-12 district then you know how challenging help desk services can be. Hear how two K-12 districts took IT operations to a new level and improved service to students, parents, and teachers.
In a HIMSS Media survey, healthcare IT professionals named their top challenges for IT service management (ITSM) operations. Get the survey results and tips on handling the most common challenges.
Massive tech shifts are taking place in education, public services, and healthcare. This webinar will help you form strategies and set goals for the increasing importance of—and demands on—IT service and support.
ProjectManagement.com and TeamDynamix draw on new research to look at the heavy cost of low project management maturity and the steps your organization can take to avoid paying it.
Find out how Covenant HealthCare improved their project management processes and met the challenges of increasing demand for IT support with a platform that combines ITSM and Project Portfolio Management.
In MeriTalk, Andrew Graf, Chief Product Strategist at TeamDynamix, outlines how public sector organizations can implement Knowledge-Centered Service to free up resources.
Andrew Graf, Chief Product Strategist at TeamDynamix, is featured in MeriTalk where he covers the many benefits of resource capacity planning for IT teams that lack resources and are being spread too thin.
Every organization has a wealth of data and tribal knowledge, but few are harnessing the power of this knowledge. Learn how organizations can gather knowledge, store it, and put it to use for improved ITSM.
The federal government spends around $90B on IT annually. State and local governments spent $103B on IT in 2018. GovLoop breaks down the key pillars utilized by top IT groups to manage increasing demand.
How to migrate away from counting towards outcomes & impact – IT leaders are using service data to drive organizational change and internal growth. Learn how you can take your organization to a new level.
The Tech Edvocate covers the benefits of moving project management from spreadsheets, documents, and other manual processes to a software platform specifically designed for project management.
GovLoop features Andrew Graf, Chief Product Strategist at TeamDynamix, as he explains how using software designed specifically for project management brings efficiencies and improves overall results of IT projects.
New research examines the ITSM maturity of organizations in Education, Government, and Healthcare sectors while exploring how they cope with increased demands yet limited resources.
MeriTalk features Andrew Graf, Chief Product Strategist at TeamDynamix, as he outlines tips and factors to consider when selecting a project management methodology that suits your organization.
A panel of five project management experts shares best practices and real-world examples that can help your organization deliver projects successfully – on time and on budget.
Andrew Graf, Chief Product Strategist at TeamDynamix, is featured in MeriTalk where he details three core components of the project intake process and why it is fundamental in achieving successful outcomes.
As requests for services and support from end-user groups begin to accelerate dramatically, healthcare CIOs are turning to solutions that offer comprehensive solutions to their ITSM and PPM challenges.
There are countless constituencies in a health system with IT numerous requests. Hear how healthcare tech leaders and their organizations can develop IT governance approaches to ensure resources are spent on the right things.
With the federal government spending at least $90 billion on IT annually and state and local governments spending $103 billion on IT in 2018, plenty of questions arise, but none bigger than: Are you ready?
Jeffrey Toaddy, Sr. Business Analyst at Miami University’s IT Services division, explains why proper intake and governance is crucial to IT project success as he shares seven steps his team has used to build a strong governance process.
CIO Review features Angela McCarthy and Erin Tramble, who discuss how they are leveraging change management to reduce downtime and improve IT service at Nova Scotia Community College.
CIO Review features Brian Hutzler and Heidi Reid, Assistant Project Managers at Michigan Tech, who discuss how they turned to self-service for more efficient IT and improved satisfaction for students, faculty, and staff.
This virtual session focuses on research conducted with CIO.com as we look at organizations in the education, government, and healthcare sectors and the challenges they face with ITSM.
GovLoop features Andrew Graf, Chief Product Strategist at TeamDynamix, who discusses the five keys to proper project management, no matter the audience, urgency, and organization.
The Edvocate covers new research showing that despite resource constraints, IT groups in education, government, and healthcare sectors are way ahead of their peers in other industries when it comes to IT service management maturity.
Organizations need an easy way to view all the assets across their environment. TeamDynamix Asset Discovery Services is part of the core TDX platform and can easily discover assets within your network.
GovLoop features Rick Little, Manager of Application Services for the Interagency IT Division of Frederick County MD, who discusses how they’ve increased the efficiency of the IIT staff.
A panel of Higher Education IT leaders and departmental management discuss how they are leveraging One Stop to improve student retention and success.
EdScoop features Andrew Graf, Chief Product Strategist at TeamDynamix, who discusses the underused strategy for Higher Ed IT leaders to be more efficient and do more with less.
eCampusNews features Bret Ingerman, VP for IT at Tallahassee Community College, who is implementing creative IT solutions to help boost student success.
GovLoop explains how IT Service Management (ITSM) solutions can benefit government IT teams, enabling them to be more proactive, strategic, and seamless while improving IT maturity.
Learn how Higher Ed institutions are putting forth initiatives to prevent IT resource constraints from adversely impacting growth.
Healthcare IT professionals are focused on how to best implement and support the technology investments that are being made so that patients and practitioners can benefit.
GovLoop features Andrew Graf, Chief Product Strategist at TeamDynamix, who discusses how intake and governance processes boost success rates for government projects.
See how the CIO at Cedarville University uses metrics to assess the health and performance of his teams and to get a higher-level view that helps him manage across the organization.
See how the CIO for Residential Housing at Michigan State University shares how they learned to get ahead of disruption on campus, which also helped to improve the student experience.
See how the CIO at Tallahassee Community College works to establish a common language that’s meaningful and comfortable for IT and other departments across the TCC campus.
See how the CIO at Prince George’s Community College gets buy-in from leaders across campus by demonstrating how working together helps to move their institution forward.
Florida Atlantic University’s CIO is expanding service management across the FAU campus with a one-platform solution and by lowering the barrier to entry for other departments.
Learn how to implement one-stop student services on your campus from some of the top higher education CIOs in North America.
Many organizations seek to implement an ITSM solution that can expand, morph, and integrate with portfolio, project, and resource management to fit the needs of today and tomorrow.
EdScoop features Michael Dawisha, CIO for Residential and Hospitality Services, and explains how MSU’s “digital nervous system” supports better communication and decision making.
Expanding service management isn’t just about “doing ITSM outside of IT.” It is really about finding better means to manage the services offered by the various parts of the organization.
Project management all-stars share their top 5 building blocks for transforming project management into an enterprise-wide discipline.
Here are four ways that school district IT departments can adopt a more mature and modern approach that will allow them to be more successful, despite having limited resources.
By creating “one stop” student services, institutions can modernize, streamline, and simplify the student experience while improving efficiency and service.
We all manage projects every day. For most projects, five basic building blocks and the right project management platform will help you succeed.
Overcome common challenges, enhance efficiency, and provide better experiences by leveraging service management & project portfolio management together on one platform.
TeamDynamix offers a wide variety of process consulting packages for organizations before, during, and after implementation to help you get the most from your investment.
With so many processes and procedures to follow, Residential Life staff members can become overwhelmed, causing the students’ on-campus experience to suffer.
Managing the many moving parts within Human Resources can be a daunting task – from large-scale projects to ongoing activities, it is often difficult to stay ahead of the curve.
Managing the many moving parts within Marketing can be a daunting task – from large-scale projects to ongoing activities, it is often difficult to stay ahead of the curve.
Managing facilities on campus is a daunting task. From large-scale projects to ongoing maintenance, asset management, and work orders-it’s often difficult to stay ahead of the curve.
Faced with distinct challenges and constant change, public sector organizations in all levels of government are looking for ways to become more nimble, stay focused, and meet goals.
With TeamDynamix, K-12 schools can manage processes throughout the institution from a single platform that combines service management and project planning.
To support an increasing demand for support, service management and project teams need to become nimbler, better equipped, and more transparent. Are you ready?
By offering a single point of entry to request service, manage projects, and share knowledge, you can help mitigate confusion and improve the efficiency of the entire organization.
Evaluate and prioritize project requests, assess needs, and understand the impact on resources with an all-in-one work management platform that integrates with service management.
As edTech spend increases, the pressures on K-12 IT professionals is mounting. Learn how you can work smarter not harder to help address these challenges.
The challenge with implementing project methodology is that one approach typically doesn’t fit all initiatives, and lack of adoption can often be traced to forcing a one-size-fits-all approach onto all projects and teams.
TeamDynamix has conducted its third annual pulse study to understand the specific trends, opportunities, requirements, and obstacles facing the unique segment of Higher Ed IT.
TeamDynamix conducted a pulse study to understand the specific opportunities, requirements, and obstacles facing the unique segment of IT in K-12 education.
East Carolina University (ECU) transitions to a holistic approach to service management across the campus with help from TeamDynamix.
The PMO in the University of Colorado Information Systems (UIS) department is achieving excellence in project management with a bigger, broader view across four different campuses.
With increased visibility, collaborative tools and sophisticated workflow, Chico State provides a higher level of IT services for students, faculty, and staff.
With TeamDynamix, service management at Johnson County Community College (JCCC) in Overland Park, KS is having a much greater impact on the university from a strategic perspective.
The technology staff at Texas Woman’s University (TWU) in Denton, TX, built out its service management capabilities to incorporate all aspects of IT and six other departments.
Boston College, a private Jesuit Catholic research university, achieved a flexible work management framework for project management with a cloud-based platform from TeamDynamix.
Consolidating multiple systems into a single system is often a significant benefit. That was certainly the case for SUNY Buffalo State College (BSC).
This trend report illuminates the way toward service management best practices in institutions of higher learning, as applied to IT and other areas such as Facilities, Marketing, HR and more.
eSchool News features Andrew Graf, Chief Product Strategist at TeamDynamix , who shares how to give students, parents, teachers, and administrators access to district information.
eSchool News features Lynne Ly, BIS Program Manager at Denver Public Schools , who shares how DPS shifted their operations to a single platform for ITSM and PPM.
EdScoop: Palm Beach State College’s CIO, Ken Libutti, describes how he improved operations and efficiency to establish “one platform, one campus, one approach.”
EdAdvocate: Manhattan College and Western Kentucky University are saving time and money while delivering better IT support. Here’s how.
EdAvocate features Mehran Basiratmand, CIO at FAU;, who uses a single platform for IT Service Management and Project Portfolio Management means resources can be optimized.
EdScoop features Ray Lefebvre, CIO at Bridgewater State, who discusses how a good first step toward one-stop student service centers is to consolidate fragmented IT departments.
Education Technology Insights features Rhonda Spells-Fentry, CIO at Prince George’s Community College, who talks about how they centralized student services for better access.
EdScoop features Ray Lefebvre, CIO at Bridgewater State, who explains how higher ed tech leaders must exceed—not just meet—students’ technology expectations.
Education Technology Insights features Bucknell University VP for Library IT, Param Bedi, who discusses how technology has become an integral part of the institution’s mission.
EdAdvocate features Ray Lefebvre, CIO at Bridgewater State, who has transformed how IT reports achievements to its board and stakeholders, resulting in more support for technology.
How can you run an efficient service organization? With one service management platform across the campus, your organization can become a well-oiled machine.
State and local governments are challenged to deliver services and manage projects on time and within budget. To overcome this, many are turning to an integrated work management platform.
To support the EdTech Explosion, service management and project teams need to become nimbler, better equipped, and more transparent. Are you ready?
Watch this webinar to learn how IT leaders can improve service and project delivery in your school and district.
Watch leaders from BYU-Idaho, Texas Woman’s University, and the University of New Hampshire System as they consider the advantages of taking a centralized approach to IT.
Service Management is what can set an organization apart – and continuous improvement is the key to being most effective in serving your organization. But how do you know where to start?
Not all project management initiatives stand the test of time. Learn the best practices that will help teams establish project management as an integral part of the organizational culture.
Watch as five Higher Ed CIOs share best practices for how they’ve transformed IT Service Management (ITSM) into an enterprise-wide discipline that is leveraged across the campus.
Jeri Schefts, Manager of IT Service Management at Boston College, discusses how ITSM and PPM from TeamDynamix improves their efficiently and the customer service experience.
Eric Lemmons, Help Desk Manager at Abilene Christian University, leverages IT Service Management (ITSM) from TeamDynamix to provide top-notch service for their staff and students.
See how TeamDynamix is helping Jeff Toaddy, ITSM Coordinator, and the rest of the IT department at Miami University focus more on growing, thriving, and serving their clients.
Steve Blackburn, Project Manager at Michigan Technological University, talks about opportunities for Higher Ed IT and how they use TeamDynamix PPM to improve their level of IT maturity.
Richard Musal, Associate Director, IT – Client Services & Operations at Manhattan College, discusses how EdTech is evolving and how TeamDynamix helps the IT team do business.
Ken Libutti, CIO of Palm Beach State College, leverages ITSM and PPM from TeamDynamix to solve governance challenges and create a culture of excellence throughout the college.
Michelle Brown, Assistant Director of IT for the Division of Student Life at the Univ. of Oregon, leverages ITSM and PPM from TeamDynamix to provide top notch service and more.
Jason Donnell, IT Analyst in the Department of IT Client Services at Cal State – Chico, tells us how their client portal improved the customer engagement process.
Kevin Schlag, CIO at BYU-Hawaii, leverages ITSM and PPM)from TeamDynamix to take their IT organization to the next level and sharwhat they’ve learned with other departments in the university.
Watch as five Higher Ed CIOs speak openly on topics including campus technology management, building a talented IT team, key building blocks for a PMO, communicating IT’s value, and more.
Watch top CIOs discuss how they foster a culture of collaboration within their teams, organizations, local communities—and the far-reaching benefits for everyone involved.
Watch top CIOs explain the difference between simply adopting ITIL and truly embracing it, including the roles education, technology and institutional support play in the overall vision.
Watch top CIOs discuss what it takes to build a stellar PMO, including staffing and organizational considerations, obtaining institutional buy-in, and how tech can keep the momentum going.
Watch top CIOs discuss how they help communicate the value of IT, including the specific methods they’ve used to deliver the message up, down, and across their organizations.
Watch top CIOs discuss some of the key factors they’ve found for managing talent within their organizations. HINT: There’s a lot more to consider than just what’s on a person’s resume!
Watch top CIOs discuss how they build high-performance teams at their institutions, including the traits they look for, the metrics they use, and how technology helps them optimize performance.
Kaliegh Belda, Knowledge Coordinator at Western Kentucky University, shares how expanding the university’s knowledge base is having a positive impact on the student experience.
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