Automating IT Service Management: Where to start

May 18 | 1:00PM ET

Many IT service desks are spinning their wheels trying to manage procedural and repetitive ITSM tasks like user management, onboarding, and name updates.

According to a recent study from Information Week, sponsored by TeamDynamix, only 10% of organizations say they’re able to leverage an integration and workflow platform to handle these tasks automatically. Why is it so difficult and how can organizations finally get their automation efforts off the ground?

Find out why and how this can be improved in this new webinar.

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