Events

Upcoming

Data Integration & Enterprise Automation Take Off with iPaaS

Webinar

March 28, 2023: 2:00 – 3:00 p.m. EST

Does this sound familiar?

You have hundreds of point applications across the enterprise; it is difficult to ensure data integrity and building system to system workflows is a challenge. The IT team is spending 5-20 hours per week each doing manual, repetitive tasks, building out point integrations and API and script work.

You are not alone.

We have helped our customers integrate their systems and automate manual tasks to help them save money, time, and resources. 

TeamDynamix iPaaS: No-code Data Integration & Automation can help you get started quickly with automating processes like:

  • Automate ticket assignment & routing
  • Self-service Portal automation & ticket routing
  • Active Directory Updates
  • Onboarding Employees
  • User / Group Management

Integrate and transform data between your ERP, CRM, SIS and more with pre-built connectors to systems like Workday, AWS, AD, Azure, Twilio, Ellucian, MUNIS, Salesforce, Sendgrid, Twilio and more.

Attend the live webinar & iPaaS demo to see automation take off!

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ITSM Selection Guide: How to Choose the Right ITSM Platform

Webinar

April 4, 2023:  2:00 – 3:00 PM EST

Ready for an ITSM tech refresh?  Use this guide to help your evaluation.

Many organizations continue to manage their IT Service Desk using a rudimentary ticketing platform.  However, there is a drive to level-up tech to engage in life-cycle IT Service Management with full support for ITIL including change management, problem management, and asset management.   Attend this webinar to hear from IT leaders who have recently gone through an ITSM tech refresh.  What were the key criteria they used to evaluate the market – and what can you learn as you embark on your own search?

5 Key Evaluation Pillars for ITSM Platforms

  1. Admin Burden: is this a no-code platform for easy administration?
  2. Self-Service: can you easily create a self-service portal with a knowledge base
  3. Resource Capacity Planning:  balancing resources across tickets & projects
  4. Automation: drag & drop workflow to help reduce manual processes
  5. Integration: pre-built integrations to the full ecosystem of applications
TeamDynamix Logo: ITSM & Project Portfolio Management Software
IT Automation in 2023: Enabling Innovation and Efficiency

Webinar

May 4, 2023: 11:00 AM – 5:00 PM EST

Make Operations Quicker and Easier

IT Automation is fundamental to completing missions, growing businesses, retaining employees, and more.

In this virtual event, learn how automation technologies are evolving; how real organizations using automation find value and overcome deployment challenges; and where it can transform NetOps, SecOps, and business processes.

Topics Include:

  • The Future of Automation Technologies
  • What IT Automation Means for Your Organization’s NetOps and SecOps
  • More on Intent-driven Networking, AI, and Machine Learning
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Past

ITSM Selection Guide: Ready for an ITSM tech refresh? Use this guide to help your evaluation

On-Demand

Ready for an ITSM tech refresh?  Use this guide to help your evaluation.

Many organizations continue to manage their IT Service Desk using a rudimentary ticketing platform.  However, there is a drive to level-up tech to engage in life-cycle IT Service Management with full support for ITIL including change management, problem management, and asset management.   Attend this webinar to hear from IT leaders who have recently gone through an ITSM tech refresh.  What were the key criteria they used to evaluate the market – and what can you learn as you embark on your own search?

5 Key Evaluation Pillars for ITSM Platforms

  1. Admin Burden: is this a no-code platform for easy administration?
  2. Self-Service: can you easily create a self-service portal with a knowledge base
  3. Resource Capacity Planning:  balancing resources across tickets & projects
  4. Automation: drag & drop workflow to help reduce manual processes
  5. Integration: pre-built integrations to the full ecosystem of applications
Modernizing IT Service Management in the Public Sector

On-Demand

Government IT leaders are facing an increasing number of challenges. From the shortage of skilled IT talent to increasing innovation requests to cybersecurity concerns, IT teams must balance resources and budgets carefully to meet the changing needs of governments and constituents.

A modernized IT service management (ITSM) approach that brings tickets and projects together in one view can help agencies to prevent resource strain and to deliver better outcomes.  By introducing automation, IT teams can optimize resources and budgets by eliminating time spent on non-value, manual tasks, redundant data entry, and cumbersome system administration.

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2023 Predictions for the IT Service Desk

On-Demand

As we kick off 2023, IT Leaders are challenged with increased demand and resource competition.  IT leaders seek improved performance of the IT Service Desk to address the business’s many requests in response to these evolving needs. IT leaders must carefully balance their resources and budgets from increased service ticket volume to the many new project requests.

  • What will IT Leaders look to address in 2023 and Beyond?
  • Increased demand for self-service and automation.
    Enhanced visibility into the balancing of resource workloads.
  • With more integration across the ecosystem, friction will be reduced.
  • Automating manual processes.
  • Automating and integrating AI.

We invite you to join TeamDynamix’s Andrew Graf, Chief Product Officer, for a lively discussion between several IT leaders.

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Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.

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ITSM

Full life-cycle IT Service Management with support for ITIL, assets, change management, portal and KB.

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ESM

Manage service requests and projects across your organization with no coding or scripting.

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PPM

Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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iPaaS

Enterprise integration and workflow are made easy with Integration Platform as a Service.

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