Products

Enterprise Integration and Workflow 

Supercharge ITSM with enterprise automation.

Stop Wasting Time and Effort

Quit spinning your wheels on repetitive, manual tasks that can be automated—supercharge ITSM with codeless integration and automation. Automating IT Service Management is the most impactful way to improve efficiencies and quality of service, reduce errors and improve customer satisfaction. Reduce time spent on manual IT service desk tasks like onboarding and Active Directory updates.​ 

Put Time Back in the Day

Automatically update the Active Directory, create on/offboarding workflows, integrate with the HRIS platform and manage ticket triage all without any coding or scripting. Leverage a library of pre-built ITSM integration points with a visual flow builder to create the workflows that make life easier. Use the ITSM workflow builder or go to the next level with no-code iPaaS for enterprise automation.

Easy Workflow Building

Workflow building always sounds good—until you try to do it. We understand, and that’s why we built a visual workflow tool that allows you to visually create workflow paths, trigger actions and send notifications without coding or scripting. Take automation to a new level with an integration hub—create workflows with your ERP, CRM, HR and other systems.

Create Custom Forms and Fields

Easily configure approvals, tasks and web service calls with automatic assignments to individuals, groups or contextually based. Build custom forms with a point-and-click, drag-and-drop interface. Create custom fields, dynamic fields, end-user criteria and approval workflows. Leverage various data fields with drop-downs, radio buttons, text, date and integer inputs with integrations.

Integrate with Enterprise Apps

Enterprise integration becomes easy with APIs, Webhooks and an integration hub with hundreds of pre-built connectors to enterprise systems. Incorporate multi-channel IT service support with MS Teams, Slack, SMS, email and more. Connect to your ERP, CRM, HR system or any enterprise solution. Automate onboarding, password resets, asset replacement requests and more.

Supercharge IT Service Management

  • Visualize workflows with point-and-click design
  • Add custom fields and forms without coding
  • Use dynamic fields and end-user acceptance criteria
  • Build approval workflows and send notifications
  • Integrate with other systems (Teams, Slack, AD, ERP, Workday, etc.)
  • Data transformation and harmonization tools
  • Aggregate data from multiple sources
  • No-code integration with workflow across enterprise apps

The automation capabilities are far above anything I’ve used before in other solutions.”

Adam Crichlow

IT Service Desk Manager

Ellsworth Adhesives

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TeamDynamix awards & accolades.

G2 Higher Performer
InfoTech Emotional Footprint
Gartner ITSM quadrant customer choice
InfoTech Quadrant
G2 Best Support

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