Enterprise Service Management (ESM)

ESM for Facilities

Centralize requests and information – from work orders to routine maintenance. Work better together on one platform.

Bring Facilities Service and Projects Together

Facilities service and project portfolio management come together to help you manage work orders, assets, maintenance and projects with the ability to assign/track resources and activities within one centralized portal that’s accessible to anyone who needs it. Use a single portal for all intake, maintain a knowledge base for fast information sharing and improve resource drain with better tracking.

Staying Ahead of the Curve

It can be difficult to stay ahead of the curve. We know in facilities, one of the biggest challenges for organizations is work assigned on paper-based work orders – or through multiple systems. Manage work orders, preventative maintenance and projects across the entire organization.

Easily Create Forms & Workflow

For ESM to work, facilities will need custom forms, fields and workflows to be reflective of facilities-related requests without the need for IT support. With a unique work area, you can create meaningful forms for work orders, project intake, replacement requests, dashboards and more. Easily create automations and integration to backend systems with no-code workflow building.

Integrate with Backend Systems

Your ESM solution should become a hub; a place where all end-users go for support - and you'll likely want the platform to integrate with backend facilities-specific software. With an underlying integration and automation layer you can do this - giving your end-users a centralized portal with all the custom forms and fields, and integrated back into your own systems of record.

Facilities Work and Assets

Create custom workspaces for facilities with work orders, escalations, project risk, outstanding maintenance and any other request - all consolidated into a single screen. Easily build facilities workflows and segregate assets such as chairs and desks from IT assets for a clean view. Custom dashboards and reports, mobile access and a facilities portal will help you stay on top of all activities.

ESM Enterprise Service Management for Facilities

Quickly spin up new applications, add custom forms, fields, and workflows with integration to backend facilities systems… all on a no-code platform.

Facilities Service & Projects

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.

ITSM

Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

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ESM

Manage service requests and projects across your organization with no coding or scripting.

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PPM

Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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iPaaS

Enterprise integration and workflow are made easy with Integration Platform as a Service.

Quick and Easy Enterprise Deployment

A fast cloud-based central service support portal that is configurable and flexibly designed... a clean and simple UI design is very important when considering the varied end-users.

Capterra Review

Hot Topics for Enterprise Service Management

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