Enterprise Service Management (ESM)

ESM for Human Resources

Improve employee response time, better manage information sharing and teamwork and streamline onboarding/offboarding.

Bring HR Services Management and Projects Together

HR service and project management come together to help you manage requests, field questions and track all projects, resources and activities within one centralized portal that’s accessible to anyone who needs it. Use a single portal for everything from on/offboarding, name and address changes, project dashboards and information sharing. Improve resource drain with better tracking.

A Single View for Everyone

Whether it’s a request from an employee for their PTO balance or a need to update an address, grab a shared document or something more complex like a compliance report – having a centralized hub for everyone is empowering and can reduce time spent looking for information or making manual updates.

Easily Create Forms & Workflow

For ESM to work, HR needs custom forms, fields and workflows to be reflective of HR-related requests - all without the need for IT support. With a unique work area, you can create meaningful forms for on/offboarding, people updates, leave of absence requests and more. Easily create automations and integration to backend systems with no-code workflow building - all with a dedicated portal.

Streamline On/Offboarding

When it comes to complex processes like on/offboarding employees, using ESM can be particularly helpful - creating workflow steps for departments such as HR, IT and facilities with integration to back-end systems. Reduce manual processing and expedite on/offboarding with custom forms, workflows and integrations to hundreds of systems such as Workday, HRIS, ERP and AD.

One Centralized Hub for HR

Create custom workspaces for HR with a view into all employee requests, external inquiries, recruiting activity, document review cycles, project requests, timelines and more. Leverage a single portal for employees with custom forms and workflows, distribute documents and integrate with back-end systems. With a centralized HR hub, you can improve employee and team satisfaction.

ESM Enterprise Service management for Human Resources

Quickly spin up new applications, add custom forms, fields, and workflows with integration to backend HR systems… all on a no-code platform.

Human Resources Team Hub

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.


Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

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Manage service requests and projects across your organization with no coding or scripting.

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Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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Enterprise integration and workflow are made easy with Integration Platform as a Service.

Quick and Easy Enterprise Deployment

A fast cloud-based central service support portal that is configurable and flexibly designed... a clean and simple UI design is very important when considering the varied end-users.

Capterra Review

Hot Topics for Enterprise Service Management

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