Enterprise Service Management (ESM)

ESM for Marketing & Creative

Centralize requests and projects for marketing and creative and better tasks from sales and other groups.

Improve Team Collaboration and Sales Support

Take requests and coordinate team collaboration with a centralized hub for all tasks and project work. With an enterprise service management (ESM) platform marketing teams can see all activities, resource allocations, timing and risks in a single view. ESM can help organize the request chaos – maximizing output and communicating clear status updates.

Centralized View of Team Work

Whether it is a new brochure, video, ad creative or event support, there is no shortage of requests coming into and across marketing. With a centralized system to manage campaign tasks (lists, copy, creative) and projects (brochures, web updates, events) the marketing team juggles quite a bit.

Easily Build Approval Workflow

In marketing, there are a lot of touchpoints - especially when reviewing new product documents, web copy, press releases and market studies. Each of these steps requires notifications and tracking. Easily build out unique forms and fields for various asset review cycles and attach specific notifications and workflows around a specific timeline.

Centralized Request Portal

Your ESM solution should become a hub; a place where all end-users go for support - and you'll likely want the platform to integrate with backend facilities-specific software. With an underlying integration and automation layer you can do this - giving your end-users a centralized portal with all the custom forms and fields, and integrated back into your own systems of record.

Integrate with Backend Systems

Today's MarTech stack is quite impressive - and we all know how critical it is to keep data cleansed and out of spreadsheets. With a centralized integration and automation hub, you can manage data lead files for upload, push data to Salesforce, make a campaign creation form and more. Take marketing automation to a new level with operational workflows and data management.

Quickly spin up new applications, add custom forms, fields, and workflows with integration to backend marketing systems… all on a no-code platform.

Central Marketing & Sales Hub

Departmental level administration
Create custom forms, fields and workflows
Dedicated end-user portal with integration and workflow
Integrate with backend MarTech stack
Centralize files and assets to a "Sales Portal"
No-code automation and workflow building
Leverage for transactional requests and project work
Create custom forms to upload lead files (or other assets)

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Explore Enterprise Service Management

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.

ITSM

Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

ESM

Manage service requests and projects across your organization with no coding or scripting.

PPM

Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

iPaaS

Enterprise integration and workflow are made easy with Integration Platform as a Service.

Quick and Easy Enterprise Deployment

A fast cloud-based central service support portal that is configurable and flexibly designed... a clean and simple UI design is very important when considering the varied end-users.
Capterra Review

Hot Topics for Enterprise Service Management

TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.

Products

IT Service Management (ITSM)
Project Portfolio Management (PPM)
Enterprise Service Management (ESM)
Enterprise Integration & Automation (iPaaS)

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IT Service Management Vendor Rankings

Enterprise Integration Playbook:

TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

TeamDynamix Partership Program

TeamDynamix Ranked 1st by Info Tech

Enterprise Service Management (ESM)

ESM for Marketing & Creative

Improve Team Collaboration and Sales Support

Centralized View of Team Work

Easily Build Approval Workflow

Centralized Request Portal

Integrate with Backend Systems

Central Marketing & Sales Hub

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Explore Enterprise Service Management

Unified No-code Platform

Quick and Easy Enterprise Deployment

Hot Topics for Enterprise Service Management

ITSM – SERVICE MANAGEMENT

CAI – CONVERSATIONAL AI

PPM – PROJECT PORTFOLIO MANAGEMENT

ESM – ENTERPRISE SERVICE MANAGEMENT

IPAAS – ENTERPRISE INTEGRATION

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