Hatch Builds Global Software Governance and Cost Recovery with TeamDynamix

Hatch Builds Global Software Governance and Cost Recovery with TeamDynamix

Back to Resources Resources Customer Stories Hatch Builds Global Software Governance and Cost Recovery with TeamDynamix Ironclad Compliance Hatch maintains airtight software license governance across 60+ offices and dozens of countries. TeamDynamix gives them audit-ready visibility and consistent policy enforcement, so they can demonstrate compliance with any vendor at any time. Cost Transparency With millions […]

The Year of ITSM Modernization: Agility, Automation and AI Take Center Stage

chatbot for ITSM using Conversational AI

TeamDynamix Outlook: Key Trends for ITSM in 2025 – The Rise of No-Code Automation and AI is Driving Agility and Easing IT Teams’ Burden Amid Increasing Demands  TeamDynamix, Columbus, Ohio, January 28, 2025 – IT leaders are rapidly adopting automation and AI to fuel IT Service Management (ITSM) modernization initiatives. As demands for IT resources […]

Engineering Firm Improves IT Maturity with No-Code ITSM

Kleinfelder Improved ITSM, no code-ITSM

Back to Resources Resources Customer Stories Engineering Firm Improves IT Maturity with No-Code ITSM Reduced Admin Drain Before TeamDynamix, IT technicians at Kleinfelder couldn’t appropriately route tickets which meant there were sometimes up to 3 different technicians working on the same ticket simultaneously. Better, Faster Service With automations in place, tickets route automatically to the […]

Walbec Group Modernizes IT Ticketing

ITSM with low admin overhead for Walbec Group

View All Resources Resources Customer Stories Walbec Paves the Way with Modernized IT Ticketing Software Driving Self-Service Adoption End-users are adopting self-service with an easy-to-use portal. Improved Knowledge Base The knowledge base is easy to search and navigate for better usage. Reduced Tech Drain The efficiency gains are allowing the team to become more strategic. […]

Legacy Supply Chain ITSM Criteria

ITSM Legacy Supply Chain Supercharge Automate

View All Resources Resources Customer Stories Legacy Supply Chain Shares Top Criteria for ITSM Tool Selection Ability to Scale Pick an ITSM tool that is easy to scale from workflow creation to ESM expansion. ITIL-Aligned ITSM Tool ITIL-aligned ITSM tools helps to improve change management. Optimize Processes With a white glove implementation team, we could […]

B&I Contractors Tips for ITSM Selection

BI Contractors Discuss ITSM Selection Criteria for Construction

View All Resources Resources Customer Stories B&I Contractors Shares Tips for ITSM Selection in Today’s Market ITSM Asset Mangement Technicians can be more productive with integrated asset management. Self-Service Made Easy End-users need a fast and easy way to get answers and submit requests. Enterprise Service Expansion Being able to expand to facilities, HR, legal […]