TeamDynamix IT Service Management and Project Portfolio Management bring efficiencies to K-12 schools and institutions of higher education.
Tuesday, June 12, 2018 — COLUMBUS, Ohio and SALEM, Ore. – OETC has partnered with TeamDynamix to provide access to their products for OETC members. TeamDynamix offers IT Service Management (ITSM) and Project Portfolio Management (PPM) on a single platform. The solution helps K-12 districts and Higher Ed institutions better manage IT service delivery, including help desk services, change management, and project management. The solution is built specifically for education and offers an online portal with an integrated knowledge base.
OETC is a consortium of over 1,000 K-12 schools, colleges, universities, education service districts, libraries, and state departments of education across the country. Members benefit from the collective buying power of products that are selected through an RFP process to evaluate product effectiveness.
TeamDynamix combines service management and service tickets into one so that IT projects are more efficient and easier to manage. This unique approach translates to better use of resources and improves visibility. TeamDynamix is used in IT as well as other campus departments and divisions such as Facilities, Human Resources, Media Services, and more. TeamDynamix services more than 200 organizations in education throughout North America. The product and professional services teams are well versed in the common challenges and operational frameworks that exist in this market. Customers belong to a strong user community of like-minded individuals.
Districts and institutions that use TeamDynamix are able to:
- Realize a decrease in call volume as students begin to self-service from the portal
- Optimize resources by managing tickets and projects in one view
- Implement ITIL best practices including change management,
- Manage big and small projects using Waterfall, Agile, Kanban, Card Wall, and task lists
- Provide a single platform approach to IT, Facilities, Human Resources, Media Services, and more.
Purchases of TeamDynamix from OETC ensures contracts have been competitively bid and have gone through an RFP process which is critical for schools. They also have access to OETC’s dedicated service and support team.
TeamDynamix can be found in the OETC Store.
The OETC Consortium
The OETC Consortium is made up of educational institutions, united under a common belief that everyone should have access to the tools for a great education.
Together, these institutions wield a strong negotiating voice so that all 1,000 members of OETC, regardless of individual purchasing power, can provide the technology access that all students deserve.
About TeamDynamix
TeamDynamix empowers K-12 districts and Higher Ed institutions to work together smarter, faster, and better by aligning resources and processes. With a unified service and project management platform, TeamDynamix customers can focus on their mission to deliver tangible outcomes for their communities. More at TeamDynamix.com, @TDXBuzz, or on LinkedIn.
Media Contact:
Jennifer Harrison for TeamDynamix at 916-716-0636 or [email protected]