Business process consulting Services

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TeamDynamix is a SaaS Cloud solution offering service and project management, with integration and workflow, together on one platform. The solution is easy to use, own, and operate – offering high flexibility & configuration without any coding or scripting. Use all of it, or part of it – depending upon your needs.

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PROCESS CONSULTING

TeamDynamix offers a variety of process consulting packages for institutions before, during, and after implementation. Seeking improvement in these areas can improve an organization’s effectiveness, ease its transition into a new service or project management tool, and improve value to its users.

Each of these packages can be consumed in part or in full, completely tailored to the needs of your organization. Use the dots below to learn more about our process consulting packages and how they can help you and your organization.  Download Brochure

SERVICE MANAGEMENT METHODOLOGY

IT service management (ITSM) and ITIL® offer guidance about how to select, plan, transition, operate, and improve IT services. These best practices can help IT organizations explain the services they offer, their value to campus, and help IT professionals work together to maintain and improve service quality.

This collection of industry-proven best practices will help get your executive leadership team on the same page, identify and coach the all-important champions of change within your organization, and focus on specific key ITSM process initiatives. 

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SERVICE DESK TRANSFORMATION

A Service Desk is the single point of contact for end users for any IT need, such as incidents, service requests, enhancements, and even project requests. A Service Desk is a powerful tool in your arsenal, and by leveraging it properly, your Service Management department can better serve its users.

Get the fundamentals of how a true Service Desk goes a step above the average Help Desk and is an organizational structure called out in IT Service Management (ITSM)—making it a key component of your overall strategy to improving organizational IT maturity.

PROJECT MANAGEMENT METHODOLOGY

Process improvement for IT can mean defining or improving internal IT processes that help ensure new work is completed, or make existing work more effective and efficient. Simply put, the aim of process improvement is to create a culture of continuous improvement within your organization.

We take a Lean approach to process improvement and aim to improve value for your users and customer, while reducing waste. We can help you think through IT frameworks to identify what components will help you improve now.

WE CAN HELP​

We Can Help

PROCESS IMPROVEMENT COACHING

Process improvement for IT can mean defining or improving internal IT processes that help ensure new work is completed, or make existing work more effective and efficient. Simply put, the aim of process improvement is to create a culture of continuous improvement within your organization.

We take a Lean approach to process improvement and aim to improve value for your users and customer, while reducing waste. We can help you think through IT frameworks to identify what components will help you improve now.

No Coding. No Scripting. No Hassles! 

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