A Platform Built for Expansion
Organizations are now finding that service management is not confined to IT. In fact, Facilities, HR, Marketing and many other areas all rely on various service solutions. With a single approach to each group’s specific needs, organization-wide services can be rolled out and supported in a consistent manner. By combining service management and project planning, resources can be optimized and service quality improved.
The TDX Platform delivers integrated, cloud-based work management that brings Service Management and Project Portfolio Management together for improved efficiency and effectiveness. Serving stakeholders throughout the organization is easier than ever with a comprehensive service portal that includes a customizable service catalog & knowledge base. Project teams get the tools they need to evolve from just executing projects to aligning and scheduling projects to focus more on strategic goals.
Everything as a Service
The TDX platform is highly configurable allowing easy expansion beyond the IT department and reaching throughout the organization. Support each group with a tailored service management solution – all together and organized on a single platform.
Delivered as You Like It
TDX solutions are available in a fully integrated web-based platform that can be deployed as a SaaS solution, in a private cloud, or on-premises. Easily integrate with web-based services and many ERP, CRM, or even other ticketing or project management solutions.
Our consultants will help fully integrate your back-end and existing systems with TeamDynamix and work with you to integrate internal systems already in use. If you need to integrate with Ellucian, SAP, Oracle, Salesforce, or other internal/external systems, TeamDynamix has trained experts to meet your integration goals.