The 2022 Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech 2022 ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
This eBook highlights examples of how no-code automation with the right ITSM platform can help.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
A new era for Service management; automation emerges to supercharge ITSM, eliminating repetitive, mundane tasks. Download this market study to benchmark against your peers and to gain a better view into how you can reduce resource drain by introducing codeless integration & automation around ITSM/ ESM.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The 2022 Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech 2022 ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
When it comes to project management, transparency is key to success. And your Project Portfolio Management (PPM) software should help you easily create visibility and transparency across teams and departments throughout your organization. With a consolidated portfolio of projects tied to tickets, you can pull in data and view KPIs for the status of a project’s progress or drill down into specific areas for more analysis. You can even provide dashboards to show progress—including to those outside of the project team. Unique to TeamDynamix, our single platform approach to IT Service Management (ITSM) and PPM together on one platform allows IT leaders to gain far more insight into resource availability to improve project outcomes.
When it comes to project management, transparency is key to success. And your Project Portfolio Management (PPM) software should help you easily create visibility and transparency across teams and departments throughout your organization. With a consolidated portfolio of projects tied to tickets, you can pull in data and view KPIs for the status of a project’s progress or drill down into specific areas for more analysis. You can even provide dashboards to show progress—including to those outside of the project team. Unique to TeamDynamix, our single platform approach to IT Service Management (ITSM) and PPM together on one platform allows IT leaders to gain far more insight into resource availability to improve project outcomes.
Fast Access to Key Information
Project visibility is crucial to success to any organization. With TeamDynamix you have the ability to get a clear view of resources across both projects and tickets. This allows you to do the following:
Project managers can also report project status and health by updating a project. Any updates will show in reports and dashboards automatically, as well as be added to a project feed. In addition, project portfolios can be created based on divisional goals. Projects can be added to portfolios and total time can be tracked at the portfolio level.
Central “My Managed Projects” Dashboard
Project managers can easily administer their projects from a central dashboard called “My Managed Projects.” This toolset allows managers to administer projects as well as quickly view the latest project updates and metrics – including milestones. The analysis application gives users a central hub to view all project work, portfolios, service-focused work, resource capacity, and finances.
TeamDynamix supports the following project-related KPIs in addition to custom field KPIs:
Robust Time Tracking Against Projects
Using TDX, teams can track time on tasks or at the project level. In addition, the tool allows for different time types including “Design” or “QA” for more granular reporting.
Easy Dashboard and Report Building
Using the report builder, you can quickly build reports and dashboards – no coding or scripting needed. Import data from other sources and export data to Microsoft® Excel, HTML, and Adobe® PDF. Dashboards can be created and shared both internally and externally. This allows any stakeholders to stay well informed.
Project Managers can create tailored desktop views that allow you to keep close tabs on outcomes and risks without moving between different windows and views.
Collaborative Feed
Project Managers can use a collaborative feed to share updates and project health with teams. The TDX tool comes with flexible notification and alerting capabilities that allow you to configure who gets alerts and when. Support teams and executive approvers can receive notifications through their dashboards. Using our robust API library, you can craft further notification channels including posting to a Slack or MS Teams channel.
No Coding. No Scripting. No Hassles!
Did you know that 78 percent of organizations list resource constraints as one of their top challenges? If you’re familiar with IT Service Management (ITSM), it’s no
Benefits of a Project Management Office Enterprise project management can be a risky business, but also a very rewarding one when everything works as expected.
As IT leaders and PMOs, project management is a part of everyday life. The flagship projects are the ones that most people within an organization
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