Project Portfolio Management (PPM)

Projects and Tickets Together

Work better together – gain insights into the full scope of work assigned, better manage resources and dashboards.

Improve Resource Drain and Team Collaboration

For many IT teams, it’s not uncommon to get buried in ad-hoc work, ever-shifting priorities and chaotic project management. In these situations, it’s important to have the right platform to advance your organization. TeamDynamix offers ITSM and PPM on a single platform. Combining both on one platform makes resource and project optimization easier and technicians more productive.

Working Better with One View

Gain a single view of ‘My Work’ and all resources when you bring ITSM and PPM together. There are times when incidents and service requests need to become projects, and times when projects kick-off service requests. With one platform, all work and resources can be managed in a single view.

Tie in Change Management

When you bring PPM together with ITSM, you can tie deployment, early life support and change management tickets to projects and project tasks with a full-featured project and portfolio management solution. Support the full lifecycle: project request intake, governance, scoring, resource management and demand management using either simple or complex project portfolio methodologies.

View 'My Work' in One Spot

TeamDynamix can have task templates for task lists on tickets. [ProjectName] can use dashboards to manage tickets and ticket tasks. TeamDynamix has out-of-the-box views such as 'My Work' and 'My Assignments' that allow users to see all their work in a centralized location. TeamDynamix will highlight any past due dates in red. Users can also schedule reports to remind them of when work is due.

Converting Tickets to Projects

Tickets can be converted into tasks on a card wall or into a full project, allowing for faster outcomes and resolutions without redundant data entry. Gain one view of ticket and project tasks on a dashboard where teams can manage all of their work, whether ticket or project related, in a single view with functionality to drag and drop to reassign or adjust the dates on individual work items.

TeamDynamix ITSM & PPM TIckets and Projects Together

Bring IT Service Management and Project Portfolio Management together in one unified platform.  Reduce resource drain and drive better outcomes.

Bring ITSM and PPM Together

TeamDynamix was recognized as an 'Honorable Mention' in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.


Life-cycle IT Service Management with support for ITIL, assets, change, and self-service.

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Manage service requests and projects across your organization with no coding or scripting.

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Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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Enterprise integration and workflow are made easy with Integration Platform as a Service.

Project Intake with Capacity Planning

The project intake workflow process is very good. In combination with the Capacity Planner, we can offer a user-friendly project request process and quickly assess, prioritize and resource projects.

Capterra Review

Hot Topics for Project Managers

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