SOLUTIONS FOR

K-12 DISTRICTS

Faster, easier support for students, parents, teachers and staff with one integrated ITSM and PPM platform with enterprise integration and automation. Deploy district-wide for a unified experience.

Success Academy ITSM K-12
Springfield Public ITSM k-12
Buffalo Public ITSM K-12
Metro Nashville ITSM K-12

Being an IT leader in a K-12 district is daunting – especially when it comes to delivering support. With thousands of students and parents, IT teams are asked to support the latest devices along with an entire ecosystem of applications. We can help.  

One Unified Platform

IT Service Management and Project Portfolio Management together with enterprise automation.

IT Service Management (ITSM) and Project Portfolio Management (PPM) belong together; covert tickets to projects, workload balance resources, and view everything together on one desktop.

Shift Left with a Self-Service Portal 
Deploy a well-designed end-user portal with a highly indexed knowledge base, service catalog and the flexibility to deploy multiple portals. Add your brand and structure – all without any coding.

Going Beyond IT to HR, Facilities & Marketing 
Quickly spin up new applications for 
HR, Marketing, Facilities, and more to achieve true Enterprise Service Management (ESM). Deploy multiple portals, and give control to each group – with IT admins! Ideal for K-12 districts looking to consolidate systems across departments.

Project Management Made Easy
Better manage resources and timelines with a fully integrated Project Portfolio Management (PPM) solution. From Agile to KANBAN to Waterfall or basic task lists; you can see it all in one view.

Integrate with Enterprise Systems
Easily connect to systems such as PowerSchool, Workday, Azure, DocuSign, Office365, AWS and hundreds more with a complete enterprise integration and automation (iPaaS) platform. K-12 districts can connect and automate across an ecosystem of applications.

 

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One unified platform for IT, Facilities, Operations, and more.

TeamDynamix has the tools to support students, parents, teachers, and staff.

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See TeamDynamix in action.

"TDX is an ITSM Admin's Best Friend!"
- Gartner Review
IT Service Management (ITSM) for k-12

Alaska K-12 District Improves IT Service Delivery for Students

Learn how TeamDynamix is helping an Alaska K-12 district, support nearly 14,000 devices used by 18,800 students and approximately 2,200 staff in 47 schools and three additional facilities spread across a large geographic area. IT leaders in K-12 districts can benefit from leveraging one platform for multiple departments such as IT, Facilities and more.

ITSM with ITIL Support for Change Management, CMDB, Assets and More

When IT rolls out new software or updates existing systems, they often see a rise in the number of service tickets they get from students and employees. By using a single ITSM platform to organize and manage the plans, execution and communication for new implementations, you can facilitate new technology and maintain the continuity of existing services. 

TeamDynamix ITSM incorporates CMDB-related functionality to service asset and configuration management, meaning each asset and CI are affiliated and visualized. Change schedules and history can be easily viewed and all requests for changes are tracked.

Reduce resource drain and IT service desk outcomes with a highly evolved IT Service Management solution.

Project Portfolio Management Made Easy: Waterfall, KANBAN, Agile, Cardwall and Tasks

PPM software tailored to you — card walls, KANBAN, agile, waterfall, and teamwork task lists – are all integrated with ITSM/ESM. PPM software that allows you to look across all projects within a portfolio is vital. By managing with a portfolio approach rather than managing projects in isolation, stakeholders can see how everything is tracking and aligned with the strategic needs of the business. Projects and deadlines can get hectic for K-12 district IT teams, we get that – let us help you stay on track and on time.

work smarter - k-12 IT maturity

K-12 Districts Work Smarter with Integrated Platform for ITSM & PPM

From improved self-service portals to better project intake and the support of ITIL, K-12 IT leaders are benefiting from a unified platform. Download this eBook to understand the 5 key elements to improved IT team efficiency. From improved self-service portals to better workflow, ticket triage and integrated project management – IT maturity gains will help you reduce resource drain and improve response times.

Enterprise Service Management (ESM) Without the Drain on IT Resources & Budgets

Reduce software costs by moving to a no-code platform that allows for fast and easy deployment to HR, Marketing, Facilities, and more – all without the need for IT resources. Each group can easily configure its own applications and portals.

  • Quickly Spin Up Applications without Any Coding/Scripting
  • Easily Integrate Into Enterprise Systems
  • Create Multiple Client Portals
  • WCAG 2.0 AA Compliant
  • Quick Search with Elastic Search Knowledge Base
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"The implementation is the smoothest
we’ve had in my 20-year history.”
- Info-Tech Review

Self-Service Portals Expedite Resolution and Reduce IT Drain

When it comes to reducing ticket and call volume, a stellar portal is key. TeamDynamix makes it easy to create custom portals for any group. 

No Coding. No Scripting. No Extra Fees.

Easily configure to adopt branding, service catalogs and KB with KCS. Optionally create separate portals for different departments or locations that all funnel into one master instance.

WCAG 2.0 AA Compliant for Accessibility

See Examples of Stellar Portals

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ITSM Software Quadrant: Which Vendor is Right for K-12 Districts? Comprehensive Market Review

Whether you’re looking to level up an older ticketing platform or you’re considering a no-code platform, K-12 IT leaders can benefit from this comprehensive report which looks at business value, ease of use, strategy and innovation across ITSM/ESM vendors.

Enterprise Integration and Automation
Are a Reality with No-Code iPaaS

With hundreds of applications across the organization, companies are looking for ways to aggregate data, integrate systems and create workflows – without a further drain on IT resources.

To help with this, companies are investing in iPaaS (Integration Platform as a Service) to connect the systems and build out workflows.

Supercharge ITSM with Enterprise Connectivity & Automation

As organizations look to find new, inventive ways to keep their teams happy and productive many in IT are upgrading their IT service management (ITSM) software – opting to move to codeless ITSM tools that offer flexibility for a lower total cost of ownership. 

Integrate Your Ecosystem of Applications for Better Workflow

Create automation for on/off-boarding employees, synchronize data across multiple applications, connect recruiting applications to the HR system, clean up old tickets, automate Active Directory updates and provision software – all on TeamDynamix iPaaS.

 

Connect Powerschool, Office365, MS Teams, AWS, Azure and the Active Directory without any need for programmers.

Hot Topics for K-12 District IT Leaders

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.

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ITSM

Full life-cycle IT Service Management with support for ITIL, assets, change management, portal and KB.

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ESM

Manage service requests and projects across your organization with no coding or scripting.

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PPM

Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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iPaaS

Enterprise integration and workflow are made easy with Integration Platform as a Service.

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