Optimizing Lab Operations with Equipment & Software Usage Monitoring

Back to Resources Resources Customer Stories Optimizing Lab Operations with Equipment & Software Usage Monitoring Crisis to Opportunity Evergreen State College transformed a significant budget crisis and student protests over reduced lab hours into an opportunity for innovative, data-driven IT leadership. Data-driven Insights By adopting Sassafras, Evergreen gained granular, hourly insights into real-world lab usage, […]
The University of Waikato Projects More Than $1M in Savings

Back to Resources Resources Customer Stories The University of Waikato projects over $1M Savings Significant Financial Savings The tool identified an initial opportunity to discontinue 213 computers across seven labs, saving $440,000 in ITS costs for equipment, installation and support. Exploring a reduction of another 500 PCs could deliver $1.1 million in savings. Data-Driven ITAM Sassafras provided […]
Software Asset Management: The Hidden Drain

Back to Resources Resources Ebooks Learn how to unlock dramatic cost savings by uncovering hidden costs with Software Asset Management (SAM). Download PDF Expand Fullscreen You might also like
Unifying ITAM with Service Management for Faster, Smarter Service

Back to Resources Resources Ebooks Is siloed data holding you back? Learn about the benefits of bringing IT Asset Management (ITAM) and ITSM together on one platform. Download PDF Expand Fullscreen You might also like
CIO’s Guide to IT Asset Management: From Oversight to Insight

Back to Resources Resources Ebooks Get a blueprint on how you can control costs, ensure compliance and gain complete visibility into all hardware and software assets using IT Asset Management (ITAM). Download PDF Expand Fullscreen You might also like
How to Move from Reactive to Strategic IT Asset Management

Many IT teams are still stuck reacting to asset issues as they come up—chasing down hardware locations, scrambling during software audits or rushing last-minute purchases for untracked needs. This reactive approach might keep things afloat day-to-day, but it rarely supports long-term business goals. Strategic IT Asset Management (ITAM) takes a different path. It’s not just […]
Faster Incident Resolution Starts with Asset Context—Here’s How to Get It

IT teams are often asked to do more with less, but nowhere is the pressure more intense than on the service desk. Users expect fast answers, downtime is expensive and the longer it takes to diagnose and resolve an incident, the more frustrated everyone becomes. What slows things down isn’t usually the technical skill of […]
Unlock Savings with Software Asset Management (SAM)

Budget overruns in IT often have a silent culprit: unused or improperly managed software. As businesses shift to hybrid and cloud environments, oversight becomes increasingly complex. Software Asset Management (SAM) is no longer just about license tracking, it’s a critical tool for optimizing IT budgets and maintaining compliance. This blog will explore the challenges, risks […]
Unlocking the Potential of Enterprise Service Management

In today’s modern IT environment, Enterprise Service Management (ESM) has become a go-to tool for IT leaders who want to increase efficiency and reduce costs organization-wide. But what exactly is ESM? And how can it benefit your organization? Let’s take a look at five of the top benefits of ESM. Defining ESM Before we get […]
Smarter Service Management: Codeless, Integrated and AI-Ready

CIOs are facing growing pressure to modernize IT operations while also extending service delivery across the organization. But for many, the landscape is fragmented. Teams are juggling disconnected systems for IT Service Management, asset tracking, project planning, integrations, automations and now AI chat and virtual assistants. The result is tool sprawl, inconsistent data and rising […]