Reducing IT Resource Drain with iPaaS; Integration and Workflow Eliminate Manual Processing and Expedite Service Delivery
How much time does your IT team spend resetting passwords, provisioning new machines, and onboarding or offboarding employees? If you are like any other organization in this world, your answer is probably “too much time.” As more and more technology is adopted, most companies now have 300-500 different applications they are managing, and supporting all […]
How Integration & Automation Can Improve Your Organization
Businesses and organizations have seen a number of changes because of cloud adoption over the last few years. One of the biggest has been in the growing use of iPaaS for integration and automation that allows workflows to be triggered in different systems and executed automatically. Now, things like changing a name, or onboarding an employee or student, don’t […]
Take Your IT Group to the Next Level by Automating the Mundane
Key Takeaways Gaining buy-in from employees for iPaaS may take time, but eventually, they will come around. Implementing iPaaS is a step-by-step process. Point-to-point integrations are time-consuming and may cause issues. You don’t need to be an expert to use TeamDynamix iPaaS. iPaaS customers use the platform in a variety of ways. A great lack […]
Need for Automation, Better IT Maturity Lead ITSM Market Study Findings
IT Service Management platforms give IT leaders a leg up – helping them allocate resources and move toward strategic goals. With codeless, easy-to-use platforms specifically, organizations gain efficiency, lower their costs, and see higher customer satisfaction. IT service management (ITSM)provides so many benefits to IT departments that service management adoption in other areas of business […]
How 3 Organizations Are Supercharging ITSM With Automation
There’s a new IT service management (ITSM) feature beginning to make waves both in IT and outside of IT – automation and integration. ITSM software that includes the capabilities to integrate and automate tasks beyond the typical ITSM automation is helping organizations supercharge their service delivery. From automated ticket resolution to fully automated onboarding and […]
Automating to Save Time: 6 Cool iPaaS Stories
iPaaS (Integration Platform as a Service) is a cloud-based platform used to connect a variety of different systems, technologies and applications – whether they are on-premise or in the cloud – and avoid the use of middleware and specialized hardware. Using iPaaS, people can build automated workflows that do a number of tasks, simple or complex, […]
How iPaaS Enables Rapid and Intuitive Integration
Organizations, on average, manage 130 different software applications. Tracking all the activity within each of these can become an enormous task, which creates a great need for an integrated platform. Being able to create integrations in a quick manner allows for much more efficient processes when it comes to managing these different applications, and that […]
The Changing Landscape of ITSM Software: Why Automation and Integration Are Now Basic Requirements
We’ve heard it for years; the IT service desk is resource-constrained. IT Service Management software that has promised to help is instead draining resources due to the high administrative burden. Meanwhile, the service request volume has increased substantially as the proliferation of point solutions has exploded. Most service organizations are also spinning their wheels when […]
Creating Workflows to Send Data from End-User ID Card Device to the IT Service Management Ticketing System
It’s no secret that organizations are working tirelessly to integrate cloud solutions, interactive devices, legacy on-prem solutions and more for a cohesive end-user experience. To meet this growing demand, many organizations are investing in iPaaS – Integration Platform as a Service. The use cases are endless – allowing anyone to connect people, processes, data and […]
iPaaS Helping Grand Valley State University Provide Top-Notch Customer Service
At Grand Valley State University, Karen Burchard and her team are using iPaaS (integration platform as a service) to automate approvals for certain IT requests and to help provision software to end-users quickly and efficiently with the click of a button. Burchard, an Academic Systems Coordinator at the university, said they launched TeamDynamix iPaaS in […]
How Metropolitan State is Reducing Integration Backlog with iPaaS
Many organizations struggle to integrate disparate systems being used throughout their business. A recent study with IDG revealed 63 percent of IT executives surveyed said their organization has more than 100 different systems in use at any given time. In addition to that, 89 percent of those surveyed said they are struggling to integrate those […]
Public Sector IT Leaders Find Success with No Code IT Service Management Platforms
As state and local governments look to modernize aging IT infrastructure and offer more self-service to residents in this digital age, it’s becoming clear that successful digital transformations rely on a solid IT Service Management (ITSM) foundation – a foundation that will form the backbone for a broader use of service management best practices. The […]