What is Project Portfolio Management Software?
Most of us have used things like spreadsheets, index cards, sticky notes (or maybe even napkins…) to organize project tasks, especially in our personal lives. But when projects grow into something larger and more complex than those methods can easily support, and especially when these projects are intended to deliver some type of benefit to […]
3 ITSM Lessons to Take from the Transition to Online Learning
Project Management in Higher Education Anyone who has been on this earth over the last 4-6 weeks has abruptly learned a few key lessons, and one of these is that tech adoption is not that hard! Whether you are zooming with your grandmother or have moved your fitness class from the gym to your laptop, […]
Adjusting to the New Normal with ITSM Digital Workforce
Two IT Leaders got their ITSM Digital Workforce up and running. As Shelter In Place became the norm, Organizations and campuses across the country have had to adapt to ITSM Digital Workforces. Manhattan College (NY) found itself in the epicenter of the pandemic but worked quickly to expand its virtual capabilities across campus to continue […]
2020 CODiE Awards ITSM Finalists Announced
CODiE Awards: TeamDynamix named ITSM Finalist The CODiE Awards, the ONLY peer-recognized competition in education and business technology, just announced their new 202 finalists and we couldn’t be more honored to be named as a finalist for the Best IT Management Solution category. As a peer-reviewed leader, the CODiE Awards evaluate platforms and systems that […]
Supporting Faculty & Staff in a Changing Environment
Supporting Faculty & Staff Through IT If you’re trying to focus on Supporting Faculty & Staff through IT it can be tough because they’re everywhere! No longer centralized to campus, IT staff, faculty, and administration are working hand in hand to try to provide the best service to their community. Gone are the days when […]
5 Keys to Improving K-12 IT Maturity: Adopting the ITIL Framework
In Part Four of our series for improving IT maturity in K-12 districts, we’re going to focus on how adopting the ITIL (Information Technology Infrastructure Library) framework can boost the efficiencies and effectiveness of your IT department. In Part One of this series, we discussed how 45% of our survey participants cited resource constraints as […]
The IT Maturity Level: A Model in Higher Ed
Where is your IT department on the IT maturity level scale? Ad-Hoc with no defined measures? Or maybe you have some process or system in place to control your requests. No matter where you land, there is always room for improvement. When TeamDynamix conducted a pulse study to evaluate IT maturity among Higher Ed institutions, […]
K-12 Districts Face New Challenges In 2020
Lack of Resources in K-12 Districts Grow As districts range in size and scope one thing has remained a constant for K-12 Districts, they are being tasked to do more with less. This increase in responsibility has led to the adoption of self-service knowledge bases. Roughly 7 out of every 10 districts surveyed stated that […]
Why State & Local Governments are Moving to One Platform for ITSM and Project Management
The total forecasted spend in state and local government for 2018 is $3.25 trillion.¹ Since this massive sum largely comprises taxpayer dollars, state and local governments need to be prudent about delivering services and managing projects on time, on budget and to citizen expectations. But with information and tools distributed across multiple platforms, organizations often lack […]
States and localities spent an estimated $103B on tech – are IT leaders ready?
There is a wave of tech spending that’s been growing at the state and local level, and thanks to the proliferation of digital transformation and smart cities initiatives, there’s no sign of it slowing down. Consider the following: States and localities spent an estimated $103 billion on IT in 20181. Smart city initiatives are expected […]
Turning Data into Information in IT Project Management
In each of the previous four building blocks, we’ve discussed how meaningful project-related data is generated. The final building block, reporting, is a vital piece of project success—when it’s done right. After all, if all of that important data you’ve been diligently collecting is misrepresented, misinterpreted, or not reported at all, you’re setting the project (and […]
Making the Most of What You’ve Got In IT Project Management
In order to successfully manage a project, you’ll need to understand what types of resources you’ll have at your disposal and determine how best to deploy them. That may sound pretty obvious and even simple, yet in practice, it can be anything but. In today’s business environment, it’s rare—if not unheard of—to find departments or […]