Booth #201 | May 5-7, 2026 | Las Vegas, NV
TeamDynamix is headed to Vegas for HDI Service & Support World 2026, and we can’t wait to connect.
Stop by Booth #201 to meet our team, explore live demos, and learn how AI and automation can drive agility.
We are helping organizations supercharge service management with virtual agents paired with automation and integration, advanced software asset tracking and AI embedded in ITSM.
Wednesday, May 6 | 8:00 AM PT
Presented by Rod Mathews, CEO, TeamDynamix
AI is transforming IT service, but the real shift isn’t just about automation or efficiency. It’s about how service is designed, delivered, and continuously improved in a more connected, intelligent environment. In this keynote, we’ll explore what it truly takes to modernize ITSM with AI. We will discuss why system integration will become the backbone of service delivery, how organizations can future-proof their technology decisions, and where many teams are making costly missteps today.
Live Demos & Strategy Sessions
Book a meeting with our experts to explore how your organization can modernize ITSM and ESM while streamlining services with AI, automation, enterprise integrations, and asset management.
Modern IT Service Management & ESM
Deliver faster, more consistent service across IT and the enterprise.
Advanced IT Asset Management
Did you know that 30% of software spend is wasted? We can help
Virtual Agents Powered by AI with Automation
Customers are seeing up to 60% ticket deflection – come check it out!
Reduce Manual Tasks with Automation and AI
IT teams spend 2-3 months a year on mundane tasks – automate IT.
Wednesday, May 6 | 7:00 – 8:00 AM PT | Julius 15/16
Presented by Andrew Graf, Chief Product Officer, TeamDynamix
AI is a top priority for IT leaders, but what is it actually delivering? Join us for an early look at key findings from our 2026 AI in ITSM market study, where we asked IT leaders the hard questions: What is AI doing for you today? What do you expect from it tomorrow? And what does it really take—operationally and financially—to make it work? We’ll break down adoption trends, high-impact use cases, and how organizations are budgeting for and measuring AI investments.
Wednesday, May 6 | 12:15–1:15 PM PT | Julius 15/16
Presented by Andrew Graf, Chief Product Officer, TeamDynamix
AI hype is everywhere in ITSM, but most organizations are still unclear on what to buy, what to build, and what actually delivers value. This interactive session is designed to cut through the noise and give you a practical framework for evaluating, selecting, and implementing AI and AI-driven Automation in your service desk. We’ll walk through what to look for (and what to avoid), how to assess real capabilities vs. marketing claims, and how to ensure your AI investments are scalable, governed, and built for long-term success.
Join us at Booth #201 for some fun!
Take your turn at our Prize Wheel for a chance to win instant prizes or join our raffle to win a Meta Quest 3S.
We’re also participating in the Passport to Prizes—visit our booth to enter for a chance to win a pair of Apple Airpods Pro.
Ready to take your ITSM strategy to the next level?
Book a meeting with our experts to explore how your organization can boost agility and efficiency across IT, HR, Facilities, and more.
TeamDynamix offers a no-code platform for ITSM/ESM and PPM with enterprise automation and integration. Embrace ITIL, automate manual tasks and leverage AI for IT service delivery.
Automation meets AI. Imagine what can happen when you pair AI with automation and enterprise integration? Deflect tickets, expedite resolution, save technician time and enhance service.
Stop spinning your wheels with manual processing. Automate everything from password resets to on/offboarding with a no-code visual flow builder. Integrate systems and smooth data.
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