Hardware Lifecycle & Usage

Track hardware lifecycle and usage together.

Manage the IT Asset Hardware Lifecycle

From purchase order and procurement to salvage and disposal, track all of your IT assets in one place with TeamDynamix Sassafras.

From procurement to disposal, asset hardware lifecycle management is critical.  Get ahead of spend and stay compliant with warranty expirations, optimize refresh cycles, evaluate actual usage, and ensure adherence to policy by tracking hardware and software usage.

Get a View to the Hardware Lifecycle

Asset hardware lifecycle management takes a complete view from start to end. The agent can be installed on Windows, Mac, Linux and ChromeOS, including virtual and thin client.  

 

Gain full visibility into asset location, status, and ownership with automated updates.  View hardware details such as manufacturer, model, CPU, memory, free disk space, and more including software usage and access.

Integrations: Jamf, Intune

Import IT hardware pre-deployment via Jamf, Intune or CSV, and TeamDynamix Sassafras automatically matches against pre-existing computer records the first time they log in.

 

Manage locations with filters or our built-in LDAP integration, then set, sort, manage and filter on the lifecycle stage throughout the life of the hardware. Manage device loans with our loaner pool plug-in. Jamf and Intune integrations allow importing of mobile devices as well.

Track Hardware Asset Usage

In addition to monitoring and managing software usage, TeamDynamix advanced ITAM (Sassafras) also records computer usage events. The date, time, IP address, and username of every login session is recorded, making it easy to report on usage by computer, unit, or user.

 

Gain insights to data for totals, peaks, and averages. One-click reports provide immediate access to login data for any location, while reports can also be scheduled.

Warranty & Lease Tracking

Automatically retrieve warranty and lease expiration dates from vendors like Dell and Lenovo using our free JavaScript plugins. Import mobile devices with Jamf and Intune integrations, or your entire printer inventory with our official Papercut syncing tool.

 

Bring computer records and regularly updated software product lists into TeamDynamix ITSM or ServiceNow with simple, official integrations.

View Hardware Lifecycle & Spend

  • Cross-platform compatibility
  • Full asset lifecycle management from procurement to disposal
  • Integrate with JAMF, Intune, AD, and ITSM systems
  • Integrate with Dell, Lenovo, Papercut and more for warranty / lease data
  • Automatically collect manufacturer, model, CPU, memory and disk space
  • Use AD integration to organize and manage devices efficiently
  • Manage loaner devices with a built-in loaner pool plugin
  • Monitor usage across login sessions with date, time and user name 
  • Retrieve warranty and lease expiration dates from vendors

Through the use of Sassafras and implementing ITAM practices, The University of Waikato ITS team has been able to reduce the overall computer fleet by 10%, resulting in significant CAPEX and operational savings.

Hamish Hamilton

The University of Waikato

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TeamDynamix awards & accolades.

G2 ITSM ranking Easiest to do business with - TeamDynamix
best ITSM software ease of administration
Gartner ITSM quadrant customer choice
InfoTech ITSM Quadrant for IT Service Management Software
G2 IT Service Management Badge Top Software Ranking TeamDynamix Users Love Us Badge

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