Kern Health Improves Project Visibility
View All Resources Resources Customer Stories Kern Health Systems Improves Project Visibility and Tracking Project Visibility A centralized system with a portfolio approach improves project visibility. Time Tracking Improved With a centralized repository, team members can easily track time. Reduced Budget Drain Improved project governance and risk tracking decreases budget drain. Download Now Industry: HealthcarePrevious […]
What to Do When IT Ticket Volume Is Out of Control: Lessons from Florida Southwestern State College
Like many IT departments, when the pandemic hit in early 2020 the IT department at Florida Southwester State College was flooded with requests from students, faculty and staff. From students needing technology to complete virtual learning, to faculty and staff having issues with Zoom – the IT staff was overwhelmed with requests but set up […]
When the PMO Gets Better Visibility to Resources
All too often, the PMO cannot appropriately manage projects, schedules, and resources because of missing information. For many, resource availability is not truly visible because their time is split across project work and other duties – primarily IT Service delivery. So as a project manager, you may think you have open capacity on your team […]
What is Project Portfolio Management Software?
Most of us have used things like spreadsheets, index cards, sticky notes (or maybe even napkins…) to organize project tasks, especially in our personal lives. But when projects grow into something larger and more complex than those methods can easily support, and especially when these projects are intended to deliver some type of benefit to […]
K-12 Districts Face New Challenges In 2020
Lack of Resources in K-12 Districts Grow As districts range in size and scope one thing has remained a constant for K-12 Districts, they are being tasked to do more with less. This increase in responsibility has led to the adoption of self-service knowledge bases. Roughly 7 out of every 10 districts surveyed stated that […]
Why State & Local Governments are Moving to One Platform for ITSM and Project Management
The total forecasted spend in state and local government for 2018 is $3.25 trillion.¹ Since this massive sum largely comprises taxpayer dollars, state and local governments need to be prudent about delivering services and managing projects on time, on budget and to citizen expectations. But with information and tools distributed across multiple platforms, organizations often lack […]
Turning Data into Information in IT Project Management
In each of the previous four building blocks, we’ve discussed how meaningful project-related data is generated. The final building block, reporting, is a vital piece of project success—when it’s done right. After all, if all of that important data you’ve been diligently collecting is misrepresented, misinterpreted, or not reported at all, you’re setting the project (and […]
Making the Most of What You’ve Got In IT Project Management
In order to successfully manage a project, you’ll need to understand what types of resources you’ll have at your disposal and determine how best to deploy them. That may sound pretty obvious and even simple, yet in practice, it can be anything but. In today’s business environment, it’s rare—if not unheard of—to find departments or […]
In IT Project Management, Speaking the Same Language Keeps You on the Same Page
IT project management—and really project management in general—has a language all its own, including terms like Waterfall, Agile, Scrum, Gantt charts, Kanban boards, etc. The same can be said of most specialized fields so that in itself isn’t much of an issue, at least when you’re communicating with people within that same specialty. But as […]
In IT Project Management, Square Pegs Don’t Fit into Round Holes
Congratulations! Thanks to your intake process, you officially have a shiny new project to manage. At this point, your focus is shifting to how you’re actually going to deliver it—on time and under budget, of course. While Waterfall and Agile are mainstays of IT project management, it’s possible that neither of those is the best […]
Be Sure to Start from the Right Place in IT Project Management
There’s certainly no shortage when it comes to good—or necessary—projects in any organization, and especially when it comes to IT. In fact, there is typically more work proposed than can be delivered due to the time and resources available. And to complicate matters, not every project has the same level of impact or importance to […]
Why More Schools Should Consider Implementing a One Stop Service Center
As a college student, I don’t know many of my peers that have plenty of “time to kill.” We live very busy lives trying to juggle academics, involvement on campus, work/internships, and a social life. One of the last things a student wants to spend their precious free time doing is running around campus and […]