Optimizing Project Management: How PPM Boosts Efficiency and Success
Project management is a critical aspect of any organization, and there are many methodologies for managing projects. Depending on the nature of the project and the organization’s needs, different project management methodologies like Waterfall, Agile, Scrum, etc., can be used. Each methodology has unique traits, that suit different types of organizations. Project Management Methods Waterfall […]
Risks and Benefits of a Project Management Office
Benefits of a Project Management Office Enterprise project management can be a risky business, but also a very rewarding one when everything works as expected. Unfortunately, managing projects of this size can be fraught with pitfalls and the cost of failure is often too high for an organization to absorb, let alone tolerate. But what can […]
Why IT Service Management and Project Portfolio Management Belong Together
Did you know that 78 percent of organizations list resource constraints as one of their top challenges? If you’re familiar with IT Service Management (ITSM), it’s no surprise that many organizations find the use of self-service portals and Knowledge-Centered Service (KCS®) to be effective strategies to mitigate this challenge. And while both self-service and KCS are sound tools for IT Service […]
Frontwave Credit Union Adopts a Digital First Strategy Transforming the IT Operation and Member Experience
Frontwave Credit Union has adopted a digital-first strategy to deliver a heightened experience to all members. Based in Oceanside, California, Frontwave has experienced a lot of growth over the last few years and that’s resulted in many competing priorities as the organization continues to scale. Because of this, there is a renewed focus on understanding […]
The Benefits of Having One Platform for IT Service Management and Project Portfolio Management
For organizations with complex IT departments and multiple projects in process, the challenge is to find a way to manage these operations effectively. Fortunately, by leveraging a single system for both IT Service Management (ITSM) and Project Portfolio Management (PPM), companies can unlock several benefits that can drive success. Let’s take a look at some […]
How to Automate and Simplify Project Management
Project teams are facing increasing demands, often with very limited resources. As if the challenges of successful project execution were not enough, many teams are left to manage their operations with a series of time-consuming, manual processes and multiple, disparate tools. Because the use of different tools including Microsoft Word, Excel, and others is widespread […]
Why Project Portfolio Management (PPM) Matters
Your company is growing, and its portfolio of projects is expanding. How do you make sure that each project gets the resources it needs to be successful? By implementing a Project Portfolio Management (PPM) tool. A PPM tool enables you to see the big picture of all your ongoing and proposed projects, assess their relative […]
Covenant HealthCare Brings ITSM and PPM Together
View All Resources Resources Customer Stories Covenant Healthcare Brings ITSM and PPM Together in One View Dashboards Give Insights In one view the CIO can see tickets, SLA alerts, project risks and key KPIs. Lower Admin Overhead Ability to manage the platform without dedicating multiple resources. Faster Response Time With everything in one view, technicians […]
Low Project Management Maturity Is Costing Your Company
Companies and organizations, no matter how big or small, can vary in project management and IT Service Management maturity. Even large, well-established companies can find themselves suffering from immature processes and workflows. In fact, a market study by ProjectManagement.com found that 42.6 percent of companies surveyed were worried that their organizations were operating at a low maturity level. The […]
Avoid the Heavy Cost of Low Project Management Maturity
“Stop being so immature!” might have been something you were told as a kid. And while you likely rolled your eyes and muttered “whatever…” under your breath at the time, you probably didn’t realize that immaturity can still be an issue in your professional life—except we’re not talking about cracking jokes during meetings or pranking […]
Project Intake and the Impact on IT Resources
Does this sound familiar? You are walking into the elevator or standing in the company café and next thing you know – you have a new project! This is so common and what happens over time is that projects pop up in meetings, in emails and even in IT Tickets. The next thing you know, the […]
The Benefits of Using One Platform for ITSM and PPM
For organizations looking to improve service and project delivery while battling limited resources and tight budgets, a one-platform approach to managing services and projects could be the answer. Here’s why – by using a single platform for IT service management (ITSM) and project management (PPM) you can better understand your resource capacity and plan accordingly. […]