Study Reveals Companies Need Automation Governance
A new market study from InformationWeek has revealed that as many organizations have embarked on automation as part of digital transformation initiatives, there is a growing need for governance around all of the automations being built. When it comes to automation within an organization, the study found that: 53% of IT teams manage 100 or […]
Report Shows No-Code Automation Can Reduce IT Resource Drain, Scut Work
A new market study from InformationWeek has revealed IT teams are spending weeks, sometimes even months, of people-hours per year on mundane tasks that are repetitive in nature. This type of scut work is often draining on IT resources and offers little to a group of employees often looking to be challenged by complex technical […]
What’s the Difference Between ETL and iPaaS?
Modern companies use hundreds of applications to empower their teams, reach out to their customers, and solve new problems in innovative ways. The use of these applications is projected to accelerate over the next decade. A key issue that enterprise teams must solve is the need to integrate their myriad of applications, get a single view of their business data and […]
Fast Tracking Digital Transformation with Limited Resources
There’s no question that the last few years have presented a number of challenges for organizations across the nation – including state and local governments. So, it’s not surprising that a recent survey from GovTech found that the pandemic has accelerated cities’ efforts to serve their citizens digitally while using limited resources and aging technology. For most, […]
Combating Resource Drain with a Shift-Left Strategy for IT Service Management
You have probably heard these stats quoted a million times – the cost of a service desk interaction is $22 per ticket resolution versus $2 for self-service and $0 for incident prevention or self-remediation. Let’s take the example of a password reset. Not only does this cost money for the IT service desk to resolve, […]
Reducing IT Resource Drain with iPaaS; Integration and Workflow Eliminate Manual Processing and Expedite Service Delivery
How much time does your IT team spend resetting passwords, provisioning new machines, and onboarding or offboarding employees? If you are like any other organization in this world, your answer is probably “too much time.” As more and more technology is adopted, most companies now have 300-500 different applications they are managing, and supporting all […]
How Integration & Automation Can Improve Your Organization
Businesses and organizations have seen a number of changes because of cloud adoption over the last few years. One of the biggest has been in the growing use of iPaaS for integration and automation that allows workflows to be triggered in different systems and executed automatically. Now, things like changing a name, or onboarding an employee or student, don’t […]
Take Your IT Group to the Next Level by Automating the Mundane
Key Takeaways Gaining buy-in from employees for iPaaS may take time, but eventually, they will come around. Implementing iPaaS is a step-by-step process. Point-to-point integrations are time-consuming and may cause issues. You don’t need to be an expert to use TeamDynamix iPaaS. iPaaS customers use the platform in a variety of ways. A great lack […]
How 3 Organizations Are Supercharging ITSM With Automation
There’s a new IT service management (ITSM) feature beginning to make waves both in IT and outside of IT – automation and integration. ITSM software that includes the capabilities to integrate and automate tasks beyond the typical ITSM automation is helping organizations supercharge their service delivery. From automated ticket resolution to fully automated onboarding and […]
Automating to Save Time: 6 Cool iPaaS Stories
iPaaS (Integration Platform as a Service) is a cloud-based platform used to connect a variety of different systems, technologies and applications – whether they are on-premise or in the cloud – and avoid the use of middleware and specialized hardware. Using iPaaS, people can build automated workflows that do a number of tasks, simple or complex, […]
How iPaaS Enables Rapid and Intuitive Integration
Organizations, on average, manage 130 different software applications. Tracking all the activity within each of these can become an enormous task, which creates a great need for an integrated platform. Being able to create integrations in a quick manner allows for much more efficient processes when it comes to managing these different applications, and that […]
SUNY Brockport Uses No-Code ITSM for Agile Service Delivery
View All Resources Resources Customer Stories SUNY Brockport Uses No-Code ITSM for Agile Service Delivery Agile Service Delivery By adopting a no-code platform, the team can easily create new workflows. Integration Made Simple Integration with third-party tools is now easy on a no-code ITSM platform. Optimized Service Service delivery has been optimized with a focus […]