Blowing Up the Status Quo

Back to Resources Resources Ebooks From ditching clunky, code-heavy systems to unleashing AI virtual support agents, the Higher Ed service desk is rapidly evolving. Learn how no-code, AI-powered service management platforms are leading a service desk revolution. Download PDF Expand Fullscreen You might also like
Top 3 Signs It’s Time to Upgrade Your ITSM Tool (with Real-Life Success Stories)

We’ve all experienced the frustration of using a system or tool that no longer meets our needs. You know the drill – trying to work around its limitations, adapting your work to fit its flaws until you can finally make the switch to something better. Or maybe you’re part of a company that’s resistant to […]
3 Common ITSM Misconceptions

With so many options available when it comes to IT Service Management (ITSM) software, it can be hard to figure out which vendor makes the most sense for your business or organization. Do you go with a big vendor that can be complex, needs a team to run it and can cost a lot year over year? […]
The Rise of Service Management as a Digital Hub: Unifying Workflows Across the Enterprise

IT Service Management (ITSM) platforms have traditionally focused on supporting IT teams; however, over the last few years, service management has expanded to encompass much more. Today, leading ITSM solutions like TeamDynamix are transforming into digital hubs that unify workflows across IT, HR, finance, facilities and more. This evolution empowers organizations to streamline service delivery, break down […]
What IT Service Management Software Ranks Top of Quadrant?

When utilized correctly, IT Service Management (ITSM) can provide a multitude of benefits for your company. That’s why when shopping for ITSM software, it’s so important to make sure you choose a provider that checks all the most important boxes. SoftwareReviews, a peer-review platform from Info-Tech, has published its 2025 report ranking IT Service Management software companies within the enterprise and mid-market ITSM categories. In the report, they […]
Texas A&M System Office of IT Improves IT Workflows with No-Code ITSM

Back to Resources Resources Customer Stories Texas A&M System Office of IT Improves IT Workflows with No-Code ITSM Streamlined Workflows The Texas A&M System Office of IT improved workflows by simplifying the routing of service tickets, consolidating multiple email addresses, and adding user-friendly drop-down menus. This new approach allows them to create automated workflows, making […]
Perfecting IT Automation in 2025: A Roadmap for CIOs

Back to Resources Resources Ebooks Get a strategic look at the evolving landscape of IT automation in this report that highlights both persistent pitfalls and emerging challenges as well as a roadmap for CIOs looking to automate across the enterprise. Download PDF Expand Fullscreen You might also like
Smarter Service Management: Codeless, Integrated and AI-Ready

CIOs are facing growing pressure to modernize IT operations while also extending service delivery across the organization. But for many, the landscape is fragmented. Teams are juggling disconnected systems for IT Service Management, asset tracking, project planning, integrations, automations and now AI chat and virtual assistants. The result is tool sprawl, inconsistent data and rising […]
The CIO’s Blueprint for Complete Asset Visibility

For CIOs, visibility isn’t a luxury – it’s a requirement. As organizations increasingly rely on technology to operate, compete, and adapt, IT leaders are expected to deliver both efficiency and agility. That’s difficult to achieve when data about hardware, software, cloud resources, and other devices is scattered across disconnected systems or buried in spreadsheets. Gaining […]
TeamDynamix Named 2025 Data Quadrant Champion for Data Integration (iPaaS) by Info-Tech Research Group

TeamDynamix no-code iPaaS tops the quadrant with high marks for strategy, satisfaction, integration, and orchestration – fueling agile, AI-driven automation for digital transformation. Columbus, OH – May 15, 2025 – TeamDynamix, a leading provider of work management, automation, and AI solutions, has been named a Champion for Info-Tech Research Group’s 2025 Data Integration (iPaaS) Data Quadrant […]
iPaaS: A Valuable Tool for Streamlining Integration and Automation in Business

Introduction to iPaaS It’s no secret that integration and automation are essential for businesses and organizations wanting to stay ahead of the curve in today’s fast-paced digital world. One powerful solution for streamlining these processes is Integration Platform as a Service (iPaaS). iPaaS is a cloud-based platform that enables businesses to connect different applications, systems […]
Simplify the Onboarding/Offboarding Process with Automation

When it comes to complex tasks or projects that involve multiple departments throughout an organization, the onboarding and offboarding of employees is often overlooked. Often this process is thought of as something Human Resources handles, but anyone involved in the hiring process will tell you that it’s a complex process that involves many different departments. […]