Companies Say They Need Automation, Easy-to-Manage ITSM
A study from Information Week and TeamDynamix shows companies are looking to invest in IT Service Management (ITSM) software that is simple to administer and
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Campus management has become increasingly complex and expensive. If you look across IT, Facilities, HR, Residential Life, Marketing and more – each department has a unique set of requirements, challenges, and opportunities. However, if institutions continue to view each group separately, they will miss an opportunity to improve the student experience.
When prioritizing and allocating funding for projects and IT initiatives, are you doing this as a cohesive campus-wide plan or is it happening in pockets with varying standards and technologies? By bringing all projects together into a single view, the Project Management Office (PMO) not only gains improved control and visibility – but they can also look for opportunities to efficiently share and manage resources while optimizing outcomes.
Compounding the challenges of campus-wide IT service and project management is the reality of competition. Students expect technology to be current, buildings to be designed with collaboration in mind and infrastructure to support this. Attracting and retaining students has never been tougher.
For this reason, institutions are investing in technology to improve how they manage projects, forming a true PMO. With the PMO in place, they are leveraging portfolio planning tools that are integrated with service management platforms. This allows them to optimize their use of resources and provide a single, online service portal – one place where students can report a broken door, access WiFi codes, request a tour, and much more. To compete effectively, institutions need to think differently, service differently and staff differently, but your technology platform can make or break these efforts.
A study from Information Week and TeamDynamix shows companies are looking to invest in IT Service Management (ITSM) software that is simple to administer and
When it comes to improving IT Service Management (ITSM) maturity, many organizations turn to ITIL – a framework that guides users through a process-based approach
Enterprise Service Management (ESM) is the practice of extending IT Service Management (ITSM) principles beyond the IT department to other areas of an organization. ESM
TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.
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