Understanding Change Management and Its Importance Within Your Organization
Did you know that a significant number of IT incidents occur when someone makes a change to one system that then affects other systems in
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
System Integrators, Value Added Resellers, Technology Providers, and Buying Consortiums can benefit from a partnership with TeamDynamix.
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Supporting and enhancing the ‘student experience’ throughout the student lifecycle (from first contact through to becoming alumni) is critical to the success in higher education today for both the student and the institution. The student experience encompasses all aspects of student life (i.e. academic, social, welfare and support) with the academic imperative at the heart of it. In recent years, undergraduate research and initiatives looking at the student experience have tended to focus on the ‘first year’ undergraduate experience.
The ability to interact, engage and create an ongoing dialog with the student population is directly related to the experience. A client portal for the students can evolve far beyond the basic IT ticketing application. It is possible to build out basic workflows for every single interaction point – all from one central location. Imagine a hub where a student can:
Literally, every interaction point can be initiated and managed from one single location. The experience of the student improves as does the experience for the services teams.
Service Catalog
The service catalog is the digital front door to your department, organization, or institution. It is a way for you to communicate the services and activities performed by your team, thus delivering value to your consumers. Yet, as you well know, building out the catalog can take time. You can benefit from working with your dedicated resource to extend the capabilities of your department and to drive up the use of self-service portals.
Knowledge Base Enhancement
Share knowledge across the across campus. Create, edit, and view the organization’s collective knowledge, in one, organized spot. Enhance self-service by making the campus Knowledge Base accessible to students, faculty, and staff.
Have you built out a student portal? How has it impacted the view of IT on campus?
Did you know that a significant number of IT incidents occur when someone makes a change to one system that then affects other systems in
The construction industry can be very volatile, with a high employee turnover rate due to seasonal fluctuations in the workforce. A key challenge for the
A study from Information Week and TeamDynamix shows companies are looking to invest in IT Service Management (ITSM) software that is simple to administer and
TeamDynamix’s award-winning SaaS cloud solution offers IT Service and Project Management together on one platform with enterprise integration and automation.
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