Fast Tracking Digital Transformation with Limited Resources

There’s no question that 2020 presented a number of challenges for organizations across the nation – including state and local governments. So, it’s not surprising that a recent survey from GovTech found that the pandemic has accelerated cities’ efforts to serve their citizens digitally while using limited resources and aging technology. For most, 2020 has re-shaped the digital transformation roadmap and new priorities are emerging.

According to the survey, CIOs with state and local governments list the following as their top priorities moving into the years ahead:

1. Cybersecurity
2. Budget and cost control
3. Citizen engagement/experience
4. Disaster recovery/continuity of operations
5. Business process automation

One way to address several of these priorities is an emerging technology referred to as Integration Platform as a Service or iPaaS. iPaaS is a cloud-based platform that connects different systems, technologies and applications; and enables organizations to deploy and maintain integration flows without needing to use middleware or specialized hardware between a company and third-party software.

Simply put, iPaaS allows for seamless, secure integrations and process automations that can save both time and money – two of the most valuable resources.