Like it or not, your department is only as good as your customers think it is. So what’s the key to ensure they are a fan of IT? It starts with ingraining the proper responses and reactions in your team and getting them to be proactive by seeking out problems before they hit the help desk.

Watch this webinar to learn leadership lessons, along with specific practical advice, on how you can develop a team that is laser-focused on making sure its customers — including doctors, nurses, patients, and their family members — think of IT as a help, not a hindrance, in their healing journey.

 

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