- IT Service ManagementConversational AIIntegration & AutomationEnterprise ServiceProject Portfolio Management
IT Service Management Vendor Rankings
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
Enterprise Integration Playbook:
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
- About Us
- TDX Live
TeamDynamix Ranked 1st by Info Tech
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
EdTech is Evolving Rapidly
Anyone who used floppy disks in the not too distant past can appreciate how far technology has come. Technology in Higher Education has progressed at a similar pace and continues to demand more of the IT departments tasked with supporting students, faculty, and staff. Richard Musal, Associate Director, IT – Client Services & Operations at Manhattan College, recalls the days of floppy disks and has taken note of how EdTech is evolving. It is now commonplace to find a projector in every classroom and readily available WiFi access throughout an entire campus.
The EdTech evolution has brought with it a surge in technology adoption and higher expectations from stakeholders, which once drove increased volumes of service requests and user complaints at the Manhattan College IT department. Now positive feedback among users is at a much higher level after adopting TeamDynamix IT Service Management (ITSM) just two years ago and implementing new policies and procedures.
The EdTech landscape is ever-changing and presents challenges unique to Higher Ed. This is why TeamDynamix ITSM is built specifically for Higher Ed institutions of all sizes with the ability to expand across campus to Facilities, HR, Admissions, and more.
“TeamDynamix has enabled us to revolutionize the way we do business. We went from two years ago, having a lot of user complaints. We take those complaints and figure out ways TeamDynamix can help fill gaps. We’ve paired them up with policies and procedures to make things run really smoothly, to a point now where we get almost, I would say, 99% positive feedback.”
– Richard Musal, Associate Director, IT – Client Services & Operations, Manhattan College