IT Maturity in the EdTech Explosion

Students, faculty, and staff are more reliant on technology than ever before. Simply put, they don’t just want technology to work for them – they fully expect it.

As colleges and universities strive to keep up with a rapidly evolving technological landscape, many are struggling with resource constraints and lack of proper support systems.  The focus is now on IT organizational maturity.  In order to support the EdTech Explosion, service management and project teams need to become nimbler, better equipped, and more transparent

Barry Cousins, Sr. Director at Info-Tech, explains how Higher Ed institutions are quickly ramping up their support and project management organizations in an effort to help manage this surge in technology adoption.

View this webinar and learn how to:

  • Improve collaboration and online self-service
  • Optimize resources and reducing redundancies
  • Gain full visibility into the status of projects
  • Save money and improve workload balancing
  • Expedite resolutions and reduce incident volume

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