CIO Study: Chatbot Frustration and the Promise of Conversational AI
Back to Resources Resources Ebooks Traditional chatbots aren’t working. In fact, this study shows that 76 percent of customers report user frustration with existing chatbot solutions on a regular basis. Learn how conversational AI is changing the game for chat and boosting IT self-service. Download PDF Expand Fullscreen You might also like
What is Conversational AI?
You likely are painfully aware of chat, chat bots and chat augmented help desks – but you may not yet have heard of Conversational AI. So, what is Conversational AI? Interest in Artificial Intelligence (AI) has boomed as people (and businesses) look to find ways to supplement their lives and reduce their toil whether at […]
What to Look for When Shopping for Conversational AI
With the explosion of AI technology over the last year and the intense growth in interest around generative AI – many companies are looking to find ways to carefully incorporate AI technology into their business. One of the best places to start is within IT, and here’s why. Investing in AI for IT can result […]
Conversational AI (CAI) Multi-Channel Chat
Back to Resources Resources Product Sheets TeamDynamix conversational AI offers you a new way to chat. Personalize your interactions and take action all from chat. Supercharge your service management with conversational AI. Download Now Download PDF Expand Fullscreen You might also like
The Future of Self-Service is Conversational AI Chat
In the realm of IT support, a revolution is underway. Forward-thinking companies are turning to conversational AI chatbots to transform their self-service portals. The result? A more efficient, user-friendly and cost-effective system that drives down ticket volumes and improves the overall customer experience. The Advantages of Conversational AI Over Traditional Chat Conversational AI chatbots are intelligent […]
What to Look for When Evaluating Conversational AI Vendors for ITSM
Conversational AI is emerging as a new technology to enhance existing IT Service Management strategies and improve the customer experience. Conversational AI has the potential to revolutionize IT operations and customer support – enabling businesses to enhance their existing IT service offerings and empower customers with better self-service support. In this blog, we’ll discuss the […]