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Many people hear ‘project management’ and begin thinking of complex charts and endless updates. View this webinar to learn about KANBAN – an easier way to organize work, people, and teams.
Read MoreSomething About Kanban
See how TeamDynamix customers are managing remote workforces and applying self-service and knowledge base best practices to support end-users as the world confronts a new reality during COVID-19.
Read MoreIT Leaders on Managing Remote Users and Teams
An IT department is only as good as customers think it is. Watch this webinar for lessons on how to develop a team focused on ensuring customers view IT as a help and not a hindrance in the healing journey.
Read MoreHelp Desk & Beyond: Creating a Service-Obsessed Culture
If you are running IT in a K-12 district then you know how challenging help desk services can be. Hear how two K-12 districts took IT operations to a new level and improved service to students, parents, and teachers.
Read MoreLeveling Up Help Desk Services in K-12
Massive tech shifts are taking place in education, public services, and healthcare. This webinar will help you form strategies and set goals for the increasing importance of—and demands on—IT service and support.
Read MoreITSM’s Future in Education, Public Sector and Healthcare
Every organization has a wealth of data and tribal knowledge, but few are harnessing the power of this knowledge. Learn how organizations can gather knowledge, store it, and put it to use for improved ITSM.
Read MoreCapturing Tribal Knowledge for Improved ITSM
How to migrate away from counting towards outcomes & impact – IT leaders are using service data to drive organizational change and internal growth. Learn how you can take your organization to a new level.
Read MoreHow ITSM Drives the Learning Organization
A panel of five project management experts shares best practices and real-world examples that can help your organization deliver projects successfully – on time and on budget.
Read MoreWhy Project Management Maturity Matters
There are countless constituencies in a health system with IT numerous requests. Hear how healthcare tech leaders and their organizations can develop IT governance approaches to ensure resources are spent on the right things.
Read MoreIT Governance Strategies for Healthcare
This virtual session focuses on research conducted with CIO.com as we look at organizations in the education, government, and healthcare sectors and the challenges they face with ITSM.
Read MoreITSM Maturity: Where are we headed?
A panel of Higher Education IT leaders and departmental management discuss how they are leveraging One Stop to improve student retention and success.
Read MoreOne Stop Services and the Impact on Student Success
Learn how Higher Ed institutions are putting forth initiatives to prevent IT resource constraints from adversely impacting growth.
Read MoreResource Optimization in Higher Ed IT
Project management all-stars share their top 5 building blocks for transforming project management into an enterprise-wide discipline.
Read MoreProject Management for the Masses
By creating “one stop” student services, institutions can modernize, streamline, and simplify the student experience while improving efficiency and service.
Read MoreCreating One Stop Student Services
How can you run an efficient service organization? With one service management platform across the campus, your organization can become a well-oiled machine.
Read MoreOne Service Management Platform for the Enterprise
State and local governments are challenged to deliver services and manage projects on time and within budget. To overcome this, many are turning to an integrated work management platform.
Read MoreCreating Smarter, Faster, Better Government
To support the EdTech Explosion, service management and project teams need to become nimbler, better equipped, and more transparent. Are you ready?
Read MoreIT Maturity in the EdTech Explosion
Watch this webinar to learn how IT leaders can improve service and project delivery in your school and district.
Read MoreK-12 Service & Project Management
Watch leaders from BYU-Idaho, Texas Woman’s University, and the University of New Hampshire System as they consider the advantages of taking a centralized approach to IT.
Read MoreCentralizing IT Services on Campus
Service Management is what can set an organization apart – and continuous improvement is the key to being most effective in serving your organization. But how do you know where to start?
Read MoreFour Ways to Improve Service Management on Campus
Not all project management initiatives stand the test of time. Learn the best practices that will help teams establish project management as an integral part of the organizational culture.
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