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Enabling Enterprise Connectivity: Codeless Platforms and the Accelerated Pace of Modernization

During this webinar, you will hear from Maureen Fleming, VP of Intelligent Process Automation Research at IDC, and Andrew Grazf, Cheif Product Strategist at TeamDynamix.

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Enabling Enterprise Connectivity: Codeless Platforms and the Accelerated Pace of Modernization

Strategies for Success with Digital Transformation

Bill Kleyman from Information Week discusses what Digital Transformation actually means, and the importance of IT Modernization. They also talk through how to actually start your Tech Modernization journey.

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Strategies for Success with Digital Transformation

Something About Kanban

Many people hear ‘project management’ and begin thinking of complex charts and endless updates. View this webinar to learn about KANBAN – an easier way to organize work, people, and teams.

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Something About Kanban

IT Leaders on Managing Remote Users and Teams

See how TeamDynamix customers are managing remote workforces and applying self-service and knowledge base best practices to support end-users as the world confronts a new reality during COVID-19.

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IT Leaders on Managing Remote Users and Teams

Help Desk & Beyond: Creating a Service-Obsessed Culture

An IT department is only as good as customers think it is. Watch this webinar for lessons on how to develop a team focused on ensuring customers view IT as a help and not a hindrance in the healing journey.

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Help Desk & Beyond: Creating a Service-Obsessed Culture

Leveling Up Help Desk Services in K-12

If you are running IT in a K-12 district then you know how challenging help desk services can be. Hear how two K-12 districts took IT operations to a new level and improved service to students, parents, and teachers.

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Leveling Up Help Desk Services in K-12

ITSM’s Future in Education, Public Sector and Healthcare

Massive tech shifts are taking place in education, public services, and healthcare. This webinar will help you form strategies and set goals for the increasing importance of—and demands on—IT service and support.

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ITSM’s Future in Education, Public Sector and Healthcare

Capturing Tribal Knowledge for Improved ITSM

Every organization has a wealth of data and tribal knowledge, but few are harnessing the power of this knowledge. Learn how organizations can gather knowledge, store it, and put it to use for improved ITSM.

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Capturing Tribal Knowledge for Improved ITSM

How ITSM Drives the Learning Organization

How to migrate away from counting towards outcomes & impact – IT leaders are using service data to drive organizational change and internal growth. Learn how you can take your organization to a new level.

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How ITSM Drives the Learning Organization

Why Project Management Maturity Matters

A panel of five project management experts shares best practices and real-world examples that can help your organization deliver projects successfully – on time and on budget.

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Why Project Management Maturity Matters

IT Governance Strategies for Healthcare

There are countless constituencies in a health system with IT numerous requests. Hear how healthcare tech leaders and their organizations can develop IT governance approaches to ensure resources are spent on the right things.

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IT Governance Strategies for Healthcare

ITSM Maturity: Where are we headed?

This virtual session focuses on research conducted with CIO.com as we look at organizations in the education, government, and healthcare sectors and the challenges they face with ITSM.

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ITSM Maturity: Where are we headed?

One Stop Services and the Impact on Student Success

A panel of Higher Education IT leaders and departmental management discuss how they are leveraging One Stop to improve student retention and success. 

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One Stop Services and the Impact on Student Success

Resource Optimization in Higher Ed IT

Learn how Higher Ed institutions are putting forth initiatives to prevent IT resource constraints from adversely impacting growth.

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Resource Optimization in Higher Ed IT

Project Management for the Masses

Project management all-stars share their top 5 building blocks for transforming project management into an enterprise-wide discipline.

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Project Management for the Masses

Creating One Stop Student Services

By creating “one stop” student services, institutions can modernize, streamline, and simplify the student experience while improving efficiency and service.

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Creating One Stop Student Services

One Service Management Platform for the Enterprise

How can you run an efficient service organization? With one service management platform across the campus, your organization can become a well-oiled machine.

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One Service Management Platform for the Enterprise

Creating Smarter, Faster, Better Government

State and local governments are challenged to deliver services and manage projects on time and within budget. To overcome this, many are turning to an integrated work management platform.

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Creating Smarter, Faster, Better Government

IT Maturity in the EdTech Explosion

To support the EdTech Explosion, service management and project teams need to become nimbler, better equipped, and more transparent. Are you ready?

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IT Maturity in the EdTech Explosion

K-12 Service & Project Management

Watch this webinar to learn how IT leaders can improve service and project delivery in your school and district.

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K-12 Service & Project Management

Centralizing IT Services on Campus

Watch leaders from BYU-Idaho, Texas Woman’s University, and the University of New Hampshire System as they consider the advantages of taking a centralized approach to IT.

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Centralizing IT Services on Campus

Four Ways to Improve Service Management on Campus

Service Management is what can set an organization apart – and continuous improvement is the key to being most effective in serving your organization. But how do you know where to start?

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Four Ways to Improve Service Management on Campus

Project Management: One Size Does NOT Fit All

Not all project management initiatives stand the test of time. Learn the best practices that will help teams establish project management as an integral part of the organizational culture.

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Project Management: One Size Does NOT Fit All