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IT Service Management Vendor Rankings
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
Enterprise Integration Playbook:
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
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TeamDynamix Ranked 1st by Info Tech
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
Market Study: IT Maturity in K-12 Districts
In order to understand the emerging challenges facing IT in K-12 schools, TeamDynamix conducted a pulse study, in conjunction with Kaseya, to evaluate IT maturity for these organizations. The study included participation from more than 100 participants in school districts ranging in size from under 5,000 students to well over 50,000. The purpose of the study is to understand the specific opportunities, requirements, and obstacles facing the unique segment of IT in K-12 education.
As EdTech spend reaches unprecedented levels, K-12 districts are gearing up for accelerated adoption of classroom technology initiatives. This is driving many districts to find ways to improve IT maturity and streamline internal processes to manage the influx of demand.
59% self-rank to levels 1 or 2 for their self-service portal and/or knowledge base.
The study looks at survey responses against an IT maturity model based on a five-level system ranging from Level 1 (ad hoc/manual processes) to Level 5 (calibrated & optimized).
45% cited a lack of resources as their top challenge.
With thousands of new users to support each school year, managing resources in this environment while ensuring clear and effective communications among stakeholders (i.e., students, parents, teachers, staff, etc.) is a unique challenge.