University of Michigan ITSM

Pricing Model, Flexibility, Ease of Use Deciding Factors for University of Michigan to Migrate Away from Large, Complex ITSM Platform in Favor of TeamDynamix

At the University of Michigan, creating a culture of service excellence is a top priority for Information and Technology Services (ITS). And to provide high-quality, collaborative IT services to a community of 46,000 students and 25,000 faculty and staff at the Ann Arbor campus ITS sought out well-designed tools and...