Throughout the world of Higher Ed and other 501(c) organizations, project teams are facing increasing demands but not necessarily getting additional personnel, which often leads to resource constraints. As if the challenges of successful project execution were not enough, many teams are left to manage their operations with a series of time-consuming, manual processes and […]
Have you ever wondered if you are a just sitting duck waiting for next global cyber-attack involving ransomware? Are you really a reactive desk and just not ready for the potential flood of tickets? Does your Security team really have the tools to prevent the exposure in the first place? Kaseya, the industry leader in […]
When we launched our first annual Pulse Study last year, we set out to evaluate organizational maturity and top challenges in Higher Ed IT. Frankly, we were not sure what to expect. We certainly understood common challenges in the industry, especially those encountered by our clients. But what would the data tell us after surveying more […]
If you are a TeamDynamix client or simply searching online for software to manage IT services and service delivery, you have certainly seen the term “IT service management,” often referred to by the acronym “ITSM.” In short, ITSM is the collection of actions and policies designed to plan, execute, and manage all the IT services […]
According to the consultancy firm, Sightlines, most campus buildings were constructed prior to 1975. Buildings from that era have long since passed the typical timeframe for renewal of space and systems such as HVAC, electrical and plumbing. The firm also contends that the renovation of older buildings is often postponed in favor of new construction, creating […]