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Shaner Hotel Group Levels Up ITSM with Improved Self-Service Portal, No Code Workflow and Better Ticket Triage

By Brooke Tajer on Monday, December 5th, 2022 in . No Comments

CUSTOMER SPOTLIGHT Shaner Hotel Group Levels Up IT Service Management with Improved Self-Service Portal, No Code Workflow and Better Ticket Triage Customer service is the cornerstone of the hospitality industry. Providing exceptional service by attending to guests’ needs in a timely manner is essential to building relationships, earning loyalty and generating repeat business. Behind the […]


TeamDynamix Helps City of Buffalo Level Up by Automating IT Service Management and Improving Self-Service Delivery

By Brooke Tajer on Wednesday, June 15th, 2022 in . No Comments

TeamDynamix Helps City of Buffalo Automate IT Service Management and Improve Self-Service Delivery Customer Spotlight: City of Buffalo “Resolving tickets quickly is critical and that’s a key benefit of using TeamDynamix.” City governments aren’t typically known for their speed of service. But with help from TeamDynamix, the city of Buffalo, N.Y.’s Department of Management Information […]


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