Archives: Resources

Gainesville Regional Utilities Improves IT Service with Advanced Automation and Integration

Gainesville Regional Utilities (GRU), a multi-service utility owned by the City of Gainesville, uses TeamDynamix for ITSM and iPaaS.

NaphCare Improves IT Service Desk with No-Code Smart Service Management

Combining ITSM with automation and integration (iPaaS) on a single, codeless platform is helping NaphCare improve its IT service desk.

Shaner Hotel Group Levels Up ITSM with Improved Self-Service Portal, No Code Workflow and Better Ticket Triage

CUSTOMER SPOTLIGHT Shaner Hotel Group Levels Up IT Service Management with Improved Self-Service Portal, No Code Workflow and Better Ticket Triage Customer service is the cornerstone of the hospitality industry. Providing exceptional service by attending to guests’ needs in a timely manner is essential to building relationships, earning loyalty and generating repeat business. Behind the […]

TeamDynamix Helps City of Buffalo Level Up by Automating IT Service Management and Improving Self-Service Delivery

TeamDynamix Helps City of Buffalo Automate IT Service Management and Improve Self-Service Delivery Customer Spotlight: City of Buffalo “Resolving tickets quickly is critical and that’s a key benefit of using TeamDynamix.” City governments aren’t typically known for their speed of service. But with help from TeamDynamix, the city of Buffalo, N.Y.’s Department of Management Information […]

Pima County Supercharging ITSM with Automation

Learn why Pima County is investing in supercharged ITSM and automation.

Kern Health Systems Levels Up Project Portfolio Management with TeamDynamix

Kern Health Systems is using TeamDynamix Project Portfolio Management (PPM) to level up its project management and keep projects on track.

Automate IT – A Playbook for Supercharged ITSM

Read 10 real-life stories from IT leaders about how to supercharge IT service management (ITSM) with automation and save time.

Nutrabolt Achieves Faster Support with ITSM

Learn how Nutrabolt is using TeamDynamix ITSM to successfully scale its IT operations.

Dominican University Streamlines Facilities, Operations and IT Support with TeamDynamix

Learn how Dominican University is using TeamDynamix’s IT service management (ITSM) software to manage facilities, operations, IT support and more.

Connected Campus: Improving the Student Experience with iPaaS

Learn how eight universities are using iPaaS to improve the student experience and reduce the drain on their IT organizations.