Many IT leaders are adopting no-code software platforms to expedite time to value while reducing admin overhead and moving away from cumbersome systems.
Up to 90% Faster Time to Value
Expand from 1-60+ Groups
40-90% Faster Resolution
No-code ITSM/ESM is transforming the relationship between enterprises and the technology they use. Many struggle to take their enterprise technology to the next level because it is too cumbersome to deploy and administer fully. Instead, they continue to muddle along with the same processes that have held the organization back.
Our answer is an enterprise solution with an attractive TCO. Benefit from rapid time to value by leveraging a no-code platform. You can supercharge the enterprise with automation and AI, without the heavy admin burden. In fact, some customers report a savings of as much as $307k in their first year switching to TeamDynamix. Evolve on the fly, make enterprise service a reality, and automate everything.
“This is the smoothest implementation we’ve had in 20 years.”
Info-Tech Review
ITSM Vendor Rankings
Customers are looking for ease of administration, enterprise capabilities, better self-service and improved reporting. TeamDynamix provides this and more, including AI and automation functionality with ease of ownership.
Too many times, IT teams are stuck using an IT Service Management platform that no longer fits their needs, or they never implemented the full solution because they ran out of time, resources, and budget. Much of this can be avoided with a no-code platform. Easily spin up new services, roll out to other departments, build new integrations and workflows—all without draining the IT team.
For many IT teams, the thought of Enterprise Service Management seems daunting because they are fearful of the amount of support required for each group. However, with no-code platforms, teams in HR, Facilities, Marketing, Legal, and more can easily manage their own applications and portal areas without the need for deep technical resources in IT.
With TeamDynamix, you can easily integrate with your HR system, ERP, CRM, finance platform, and others—leverage hundreds of connectors from the library. Easily communicate with end users, run surveys, and track SLAs.
Automate your mundane, manual tasks for faster, better service delivery with less drain. Spend more time on work that matters.
Change the way you chat by leveraging AI-powered Virtual Service Agents with enterprise integration and automation.
AI is changing how the IT service desk operates. AI ITSM is helping technicians resolve tickets faster with Virtual Service Agents deflecting tickets at a rate of 30-60 percent. With 40-90% faster resolution, technicians can now focus on more critical tickets, allowing them to deliver faster, more in-depth service.
“The virtual service agent can handle up to 60% of the questions our help desk staff are getting now.”
Jason Pelletier
Senior director of Client Services and Technology
Bowdoin College
With TeamDynamix, IT teams can build automations on a no-code platform without the need for coding, scripting or developers. They can even deploy AI Agents to build forms and workflows.
Easily connect enterprise systems to pass data, reduce manual entry, and streamline end-user experiences across IT, HR, Facilities, and other groups. Utilize Virtual Service Agents and AI to provide faster, better service. With AI Service Assist, technicians can save 4-7 minutes per ticket.
Take days or weeks out of internal processes with enterprise automation and integration.
Reduce the time technicians are spending on time-intensive tasks that can be automated.
Stop spinning your wheels on manual ‘toil’ and deliver faster, better service.
Create custom forms that will automatically retrieve and update data across enterprise systems.
Whether you are looking to level up an older ticketing platform or considering migration to a no-code platform, you will benefit from this comprehensive report which looks at business value, ease of use, strategy and innovation across ITSM vendors. Get the Info-Tech Vendor Rankings Report.
Traditional IT Service Management (ITSM) just doesn’t cut it. End-users expect fast, reliable service and don’t want to jump through a lot of hoops to get it. To achieve these service levels (without IT team drain), IT leaders are turning to no-code IT Service Management.
Deploy new functions faster with no-code ITSM. ITIL adoption is easy—from basic problem/incident segregation to more complex change management, you can reduce ticket volume with better controls. Deploy stellar self-service with AI-powered Virtual Service Agents and roll out enterprise service to HR, Facilities, Legal and more.
Reduce ticket volume, improve response times and decrease IT team drain by adopting ITIL.
Quickly spin up new apps and let each group self-administer their areas for true ESM deployment.
CUSTOMER STORY
If you have an idea for data to pull into a report, it’s just there – you have the charts and graphs or the hard numbers.
Brendan Lesinski
Enterprise Systems Engineer
MarketLab
Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with TeamDynamix.
