- IT Service ManagementConversational AIIntegration & AutomationEnterprise ServiceProject Portfolio Management
IT Service Management Vendor Rankings
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report today.
Enterprise Integration Playbook:
We’ll show you some of our best situations and show you exactly how to execute them to get immediate results. The best part is, iPaaS tools often feature easy-to-use click and drag functionality, meaning you don’t need a dedicated employee building integrations and workflows.
TeamDynamix was recognized as an ‘Honorable Mention’ in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
- About Us
- TDX Live
TeamDynamix Ranked 1st by Info Tech
The Info-Tech ranking report offers a unique view of the market based entirely on in-depth customer interviews. Download the Info-Tech ITSM Quadrant and Customer Viewpoint report to gain a better understanding of key vendor strengths and emerging market requirements.
FreshService vs TeamDynamix
TeamDynamix is the #1 FreshService ITSM Alternative
As FreshService customers contemplate longer term IT strategies, they often find that thier ITSM tool is limiting. Whether it is an initiative for true ESM deployment, a need for better integration & automation or simply, a lack of support infrastructure… TeamDynamix is an enterprise level platform with a mid-market TCO… this makes it very attractive as a FreshService alternative.
With a full-service implementation & support team, we can deliver white-glove service without the need for a third party.
- White Glove Migration & Support Services
- Full life-cycle ITSM & PPM
- Conversational AI
- Enterprise Integration & Automation
- No-code Configuration of Custom Forms, Fields & Workflows
- ESM Expansion Made Easy
Did you hear? TeamDynamix was recently recognized with an honorable mention on the 2023 Gartner® ITSM Magic Quadrant.
ITSM Vendor Rankings Quadrant
Download this ITSM Vendor Rankings report by Info-Tech to compare the top ITSM platforms in 2023.
TeamDynamix vs FreshService
5 Reasons TeamDynamix Beats out FreshService
Migrate from FreshService to TeamDynamix
Level-up ITSM Maturity
Want to Learn More About TeamDynamix?
Schedule an intro call and learn why our customers are raving about us.
What Our Customers Say
Director of Information Technology
“It’s very robust and powerful. The range of functions is great, with a broad range of applications and capabilities. The support is great!”
Technology Support Analyst
“TeamDynamix has a top-of-the-industry user interface that is easy to use and empowers the customer’s satisfaction.”
“Easy to use from an admin and user perspective. With TeamDynamix ITSM we will be able to start automating some IT tasks (on/off-boarding) and free up some of our time.”
“TeamDynamix iPaaS is an amazing product that allows rapid development and deployment of data integrations and process automation that has had a positive impact on my organization.”
Service Desk Manager
“The experience with TeamDynamix has been wonderful, the people we have worked with have been great and it is an easy to use product compared to some of the competitors.”
Asset Deployment Technician, Information Technology and Services
“The ability to customize your own view is pretty great. It helps me keep my tickets in an orderly manner.”
Application System Engineer
“TeamDynamix iPaaS is the easiest solution out there. We have been using it for almost a year and we love it. We love that we do not need a software engineer to develop these time saving flows.”
Senior Computer Support Specialist
“User-friendly experience, detailed configurations and personalized integrations. We have more efficient customer interactions, more information available and detailed reporting.”
IT Help Desk Staff
IT Services Industry
“An overall strong system – solid GUI and management system with an easy to use, clean interface.”
“Easy to configure and maintain. Product is user-friendly.”
“The TeamDynamix iPaaS implementation was smooth and the white-glove service was priceless in helping us setup flows and automation.”