SOLUTIONS FOR

FINANCIAL SERVICES

In financial services, it’s critical to securely support the needs of end-users. We can help IT stay on top of everything – one platform for ITSM and PPM together with enterprise integration.

For financial services in need of flexible IT solutions that are easy to use, own and operate, TeamDynamix is built to scale to your needs. Get ITSM/ESM with ITIL support, projects, integrations and automation all on one no-code platform. We make it easy. 

One Unified Platform

IT Service Management and Project Portfolio Management together with enterprise automation.

IT Service Management (ITSM) and Project Portfolio Management (PPM) belong together; covert tickets to projects, workload balance resources, and view everything together on one desktop.

Shift Left with a Self-Service Portal 
Deploy a well-designed end-user portal with a highly indexed knowledge base, service catalog and the flexibility to deploy multiple portals. Add your brand and structure – all without any coding.

Going Beyond IT to HR, Facilities & Marketing
Quickly spin up new applications for 
HR, Marketing, Facilities, and more to achieve true Enterprise Service Management (ESM).  Deploy multiple portals, and give control to each group – with IT admins!

Project Management Made Easy
Better manage resources and timelines with a fully integrated Project Portfolio Management (PPM) solution. From Agile to KANBAN to Waterfall or basic task lists; you can see it all in one view.

Integrate with Enterprise Systems
Easily connect to systems such as Workday, Azure, DocuSign, Office365, AWS and hundreds more with a complete enterprise integration and automation (iPaaS) platform. Financial Services IT leaders can aggregate data and integrate legacy platforms without programmers.

 

Enterprise solutions at a mid-market total cost of ownership. 

Delight your end-users with a modern approach to service management. 

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See TeamDynamix in action.

"TeamDynamix has allowed us to take
ownership of IT Service Management."
- Mark Yerger, CIO, Gratz Bank
Enterprise Service Management

Gratz Bank Leverages Enterprise Service Management

Timely and reliable IT Service Management is critical in banking. IT teams must keep systems running smoothly and securely, as any downtime or breaches in security can be very costly for businesses. IT Leaders in Financial Services are focused on streamlining processes and expediting response times. With workflow automation this is possible. 
Learn how the team at Gratz Bank leveled up their ITSM platform.

ITSM with ITIL Support for Change Management, CMDB, Assets and More

When IT rolls out new software or updates existing systems, they often see a rise in the number of service tickets they get from employees and customers. By using a single ITSM platform to organize and manage the plans, execution and communication for new implementations, you can facilitate new technology and maintain the continuity of existing services. 

TeamDynamix ITSM incorporates CMDB-related functionality to service asset and configuration management, meaning each asset and CI are affiliated and visualized. Change schedules and history can be easily viewed and all requests for changes are tracked.

Reduce resource drain and improve IT service desk outcomes with an evolved IT Service Management solution.

Project Portfolio Management Made Easy: Waterfall, KANBAN, Agile, Cardwall and Tasks

PPM software tailored to you — card walls, KANBAN, agile, waterfall, and teamwork task lists – are all integrated with ITSM/ESM. PPM software that allows you to look across all projects within a portfolio is vital. By managing with a portfolio approach rather than managing projects in isolation, stakeholders can see how everything is tracking and aligned with the strategic needs of the business. Financial Services teams can easily track projects, share updates with key stakeholders and engage in resource capacity planning.

iPaaS

Connect Systems and Eliminate Manual Work with Automation

How much time does your IT team spend resetting passwords, provisioning new machines, and onboarding or offboarding employees? If you are like any other financial institution in this world, your answer is probably “too much time.” Learn how you can reduce manual processing with integration and workflow. Financial Services IT teams can connect legacy platforms to reduce manual work and improve data integrity.

Enterprise Service Management (ESM) Without the Drain on IT Resources & Budgets

Reduce software costs by moving to a no-code platform that allows for fast and easy deployment to HR, Marketing, Facilities, and more – all without the need for IT resources. Each group can easily configure its own applications and portals.

  • Quickly Spin Up Applications Without Any Coding/Scripting
  • Easily Integrate Into Enterprise Systems
  • Create Multiple Client Portals
  • WCAG 2.0 AA Compliant
  • Quick Search with Elastic Search Knowledge Base
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"A positive customer-focused experience from initial contact to full operation!"
- Gartner Review

Self-Service Portals Expedite Resolution and Reduce IT Drain

When it comes to reducing ticket and call volume, a stellar portal is key. TeamDynamix makes it easy to create custom portals for any group. 

No Coding. No Scripting. No Extra Fees.

Easily configure to adopt branding, service catalogs and KB with KCS. Optionally create separate portals for different departments or locations that all funnel into one master instance.

See Examples of Stellar Portals

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ITSM Software Quadrant: Comprehensive View of ITSM Enterprise & Mid-market Vendors

IT leaders in Financial Services and Insurance benefit from this comprehensive report that looks at business value, ease of use, strategy and innovation across ITSM vendors. Level up an older ticketing platform or migrate to no-code for faster, better service delivery.

Enterprise Integration and Automation
Are a Reality with No-Code iPaaS

With hundreds of applications across the organization, companies are looking for ways to aggregate data, integrate systems and create workflows – without a further drain on IT resources.

To help with this, companies are investing in iPaaS (Integration Platform as a Service) to connect the systems and build out workflows.

Supercharge ITSM with Enterprise Connectivity & Automation

As organizations look to find new, inventive ways to keep their teams happy and productive many in IT are upgrading their IT service management (ITSM) software – opting to move to codeless ITSM tools that offer flexibility for a lower total cost of ownership. 

Integrate Your Ecosystem of Applications for Better Workflow

Create automation for on/off-boarding employees, synchronize data across multiple applications, connect recruiting applications to the HR system, clean up old tickets, automate Active Directory updates and provision software – all on TeamDynamix iPaaS.

Hot Topics for Financial Services

Unified No-code Platform

Imagine a no-code platform that can be leveraged in IT, HR, Marketing, Facilities and more.

Highly flexible, easy to use and all supported by a white glove service team.

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ITSM

Full life-cycle IT Service Management with support for ITIL, assets, change management, portal and KB.

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ESM

Manage service requests and projects across your organization with no coding or scripting.

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PPM

Tackle projects of any size with a platform that is as simple or as sophisticated as you need it to be.

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iPaaS

Enterprise integration and workflow are made easy with Integration Platform as a Service.

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