MEDIA ROOM

A research report from HDI about information technology in government, education, and healthcare finds that these sectors are ahead of all industry sectors when it comes to IT Service Management (ITSM) Maturity. The government, education, and healthcare sectors are under pressure to deliver in an environment with rapid increases in technology spending. As a result, they must be efficient and effective with diminishing resources. The HDI report discovered that IT leaders in these sectors outperform their peers in maintaining IT Service Management maturity and efficiency.

TeamDynamix (TDX) will now offer an Asset Discovery Service as part of its core IT Service Management (ITSM) Platform. IT support technicians need easy access to information about a requestor’s assets in order to provide high quality service. This new service will work with the core asset management functionality within the TDX platform to offer a complete, up-to-date view of assets across the enterprise.

TeamDynamix announced today that Software Reviews, a division of world-class IT research and advisory Info-Tech Research Group, has recognized TeamDynamix for the second consecutive year with a Gold Medal in their 2019 Data Quadrant Awards for IT Service Management (ITSM). TeamDynamix was one of 18 ITSM platforms evaluated by more than 700 end users of ITSM software.

TeamDynamix – providers of cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) software built for education and the public sector – recently conducted a pulse study to examine key initiatives within higher education IT organizations in which 78 percent of participants identified resource constraints as a top challenge. Respondents also reported they have developed specific initiatives to help mitigate these challenges. 

TeamDynamix, providers of cloud-based IT service management (ITSM) and project portfolio management (PPM) software built for education and the public sector, has won a SaaS Award for Best Project Management Platform. TeamDynamix was also a finalist in two additional categories: Best SaaS Product for Non-Profits or Education, and Best SaaS Product for Ticketing or Event Management.