Smart Service Management: Automating Mundane Repetitive Tasks

Back to Resources Resources Ebooks By combining integration and automation with your IT Service Management software you can automate actions from ticket requests—and even automate complex business processes like onboarding and offboarding for employees. Learn more in this eBook about smart service management. Download PDF Expand Fullscreen You might also like

ITSM Maturity Drives Digital Transformation in Retail

ITSM Modernization in retail is coming from no-code platforms

Back to Resources Resources Ebooks Learn how retail companies are overcoming ITSM maturity challenges in order to drive successful digital transformation in this snapshot from IDC. Download PDF Expand Fullscreen You might also like

ITSM Maturity and Digital Transformation in Manufacturing

State of ITSM in Manufacturing - InformationWeek Market Study

Back to Resources Resources Ebooks Learn how manufacturing companies are overcoming ITSM maturity challenges in order to drive successful digital transformation in this snapshot from IDC. Download PDF Expand Fullscreen You might also like

ITSM Maturity and Digital Transformation in Hospitality

ITSM for Hospitality

Back to Resources Resources Ebooks Learn how hospitality organizations are overcoming ITSM maturity challenges in order to drive successful digital transformation in this snapshot from IDC. Download PDF Expand Fullscreen You might also like

Maschmeyer Reduces Open Tickets by 50%

Maschmeyer Concrete reduces open tickets by 50% with ITSM maturity improvements

Back to Resources Resources Customer Stories Maschmeyer Concrete Reduces Open Ticket Volume by 50% Reduce Open Tickets TeamDynamix enables automation and use of dynamic forms to reduces the amount of time it takes to figure out where to route each service request while ensuring that nothing is missed and ultimately reducing open ticket volume.    […]

The Year of ITSM Modernization: Agility, Automation and AI Take Center Stage

chatbot for ITSM using Conversational AI

TeamDynamix Outlook: Key Trends for ITSM in 2025 – The Rise of No-Code Automation and AI is Driving Agility and Easing IT Teams’ Burden Amid Increasing Demands  TeamDynamix, Columbus, Ohio, January 28, 2025 – IT leaders are rapidly adopting automation and AI to fuel IT Service Management (ITSM) modernization initiatives. As demands for IT resources […]

Go-To-Guide: Gaining ITSM Maturity

ITSM modernization with chatbot conversational ai

Back to Resources Resources Ebooks Learn how public sector organizations are improving their ITSM maturity by supercharging IT Service Management with automation and integration. Download PDF Expand Fullscreen You might also like

Work Better Together with a One-Platform Approach to Service Management

no-code ITSM enterprise service made easy

As businesses become increasingly reliant on technology to streamline their processes, it’s important for IT teams to have the right tools at their disposal to ensure that they can meet the needs of their organization. One of the ways to achieve this is by having IT Service Management (ITSM), Project Portfolio Management (PPM) and Integration […]